{"id":10003,"date":"2026-01-07T12:27:30","date_gmt":"2026-01-07T20:27:30","guid":{"rendered":"https:\/\/www.qualityhealth.org\/crp\/?page_id=10003"},"modified":"2026-01-07T12:29:53","modified_gmt":"2026-01-07T20:29:53","slug":"webinars","status":"publish","type":"page","link":"https:\/\/www.qualityhealth.org\/crp\/webinars\/","title":{"rendered":"WEBINARS"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center\">Regulatory Readiness: CRP and the Patient Safety Structural Measure<\/h2>\n<p>Communication and Resolution Programs (CRP) has gained national recognition from the Centers for Medicare and Medicaid Services as a best practice for patient safety after adverse events. The Patient Safety Structural Measure (PSSM) was implemented October 1, 2024 for hospitals participating in the Hospital Inpatient Quality Reporting program as an attestation-based model that indicates if organizations are prioritizing patient and provider safety. This webinar will provide an in-depth look into the role CRP plays in the PSSM, the current national landscape of CRPs, and other key CRP developments, challenges, and opportunities.[\/vc_column_text][vc_video link=&#8221;https:\/\/www.youtube.com\/watch?v=mCYYFlFScRo&amp;t=2256s&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center\">Errors, Emotions, and Ethics: CRP and Caring for the Caregiver<\/h2>\n<p>When medical errors or adverse events occur, the mental health impact on healthcare professionals can be profound. This webinar will explore how providing timely mental health support to clinicians is not only a moral imperative, but also a critical component of high-functioning Communication and Resolution Programs (CRPs). In this webinar, attendees will learn about best practices uncovered by the University of Missouri\u2019s forYOU program, a nationally recognized provider peer support program. This webinar will also examine the organizational benefits of supporting healthcare providers through trauma-informed peer support, debriefings, confidential resources, and how these efforts align with the CRP principles of transparency and accountability.[\/vc_column_text][vc_video link=&#8221;https:\/\/www.youtube.com\/watch?v=kacbMD4PKJQ&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Regulatory Readiness: CRP and the Patient Safety Structural Measure Communication and Resolution Programs (CRP) has gained national recognition from the Centers for Medicare and Medicaid Services as a&#8230;","protected":false},"author":146,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-10003","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.qualityhealth.org\/crp\/webinars\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Communication and Resolution Program | Foundation For Health Care Quality\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"WEBINARS | Communication and Resolution Program\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.qualityhealth.org\/crp\/webinars\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-01-07T20:27:30+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-01-07T20:29:53+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"WEBINARS | Communication and Resolution Program\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/webinars\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/webinars\\\/#listItem\",\"name\":\"WEBINARS\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/webinars\\\/#listItem\",\"position\":2,\"name\":\"WEBINARS\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/#organization\",\"name\":\"Communication and Resolution Program\",\"description\":\"Foundation For Health Care Quality\",\"url\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/webinars\\\/#webpage\",\"url\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/webinars\\\/\",\"name\":\"WEBINARS | Communication and Resolution Program\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/webinars\\\/#breadcrumblist\"},\"datePublished\":\"2026-01-07T12:27:30-08:00\",\"dateModified\":\"2026-01-07T12:29:53-08:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/#website\",\"url\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/\",\"name\":\"Communication and Resolution Program\",\"description\":\"Foundation For Health Care Quality\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"WEBINARS | Communication and Resolution Program","description":"","canonical_url":"https:\/\/www.qualityhealth.org\/crp\/webinars\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.qualityhealth.org\/crp\/webinars\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.qualityhealth.org\/crp#listItem","position":1,"name":"Home","item":"https:\/\/www.qualityhealth.org\/crp","nextItem":{"@type":"ListItem","@id":"https:\/\/www.qualityhealth.org\/crp\/webinars\/#listItem","name":"WEBINARS"}},{"@type":"ListItem","@id":"https:\/\/www.qualityhealth.org\/crp\/webinars\/#listItem","position":2,"name":"WEBINARS","previousItem":{"@type":"ListItem","@id":"https:\/\/www.qualityhealth.org\/crp#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/www.qualityhealth.org\/crp\/#organization","name":"Communication and Resolution Program","description":"Foundation For Health Care Quality","url":"https:\/\/www.qualityhealth.org\/crp\/"},{"@type":"WebPage","@id":"https:\/\/www.qualityhealth.org\/crp\/webinars\/#webpage","url":"https:\/\/www.qualityhealth.org\/crp\/webinars\/","name":"WEBINARS | Communication and Resolution Program","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.qualityhealth.org\/crp\/#website"},"breadcrumb":{"@id":"https:\/\/www.qualityhealth.org\/crp\/webinars\/#breadcrumblist"},"datePublished":"2026-01-07T12:27:30-08:00","dateModified":"2026-01-07T12:29:53-08:00"},{"@type":"WebSite","@id":"https:\/\/www.qualityhealth.org\/crp\/#website","url":"https:\/\/www.qualityhealth.org\/crp\/","name":"Communication and Resolution Program","description":"Foundation For Health Care Quality","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.qualityhealth.org\/crp\/#organization"}}]},"og:locale":"en_US","og:site_name":"Communication and Resolution Program | Foundation For Health Care Quality","og:type":"article","og:title":"WEBINARS | Communication and Resolution Program","og:url":"https:\/\/www.qualityhealth.org\/crp\/webinars\/","article:published_time":"2026-01-07T20:27:30+00:00","article:modified_time":"2026-01-07T20:29:53+00:00","twitter:card":"summary","twitter:title":"WEBINARS | Communication and Resolution Program"},"aioseo_meta_data":{"post_id":"10003","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2026-01-07 20:14:01","updated":"2026-01-17 14:39:05","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.qualityhealth.org\/crp\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tWEBINARS\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.qualityhealth.org\/crp"},{"label":"WEBINARS","link":"https:\/\/www.qualityhealth.org\/crp\/webinars\/"}],"_links":{"self":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/10003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/users\/146"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/comments?post=10003"}],"version-history":[{"count":4,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/10003\/revisions"}],"predecessor-version":[{"id":10011,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/10003\/revisions\/10011"}],"wp:attachment":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/media?parent=10003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}