{"id":181,"date":"2019-01-14T16:05:06","date_gmt":"2019-01-14T16:05:06","guid":{"rendered":"http:\/\/www.qualityhealth.org\/crp\/?page_id=181"},"modified":"2026-01-07T11:48:13","modified_gmt":"2026-01-07T19:48:13","slug":"home","status":"publish","type":"page","link":"https:\/\/www.qualityhealth.org\/crp\/","title":{"rendered":"Home"},"content":{"rendered":"

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COMMUNICATION AND RESOLUTION
\nPROGRAMS<\/h2>\n

Reshaping the Response to Patient Harm[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”5\/6″][vc_column_text css=””]<\/p>\n

Safer care for a safer future. Communication and Resolution Programs (CRP) is a transformative process that encourages transparent communication and working toward reconciliation after adverse events.<\/h3>\n

CRP is a patient-centered process involving timely, compassionate, and emphatic communication between healthcare organizations and patients after something goes wrong with the care patients receive. Open communication, comprehensive investigation, and meaningful reconciliation after an unanticipated outcome can help the patient understand what happened, preserve the patient-clinician relationship, reduce the need for legal action, and enhance patient safety.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][vc_single_image image=”9952″ alignment=”center” css=””][vc_column_text css=””]<\/p>\n

The Foundation for Health Care Quality is a federally listed Patient Safety Organization with the Agency for Healthcare Research & Quality (AHRQ).<\/p>\n

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Communication and Resolution Programs (CRP)<\/a><\/p>\n

What is CRP? Learn more about the CRP process and how it is used to address and prevent patient harm after an adverse medical event.<\/p>\n

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FHCQ is a Patient Safety Organization (PSO)<\/a><\/p>\n

Learn more about what it means to be a Patient Safety Organization, the benefits of participation, and how we disseminate shared learning.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator style=”dotted” border_width=”6″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_row full_width=”stretch_row” equal_height=”yes” parallax=”content-moving” parallax_speed_bg=”1.2″ overlay_dotted=”false” css=”.vc_custom_1698352778839{background-image: url(http:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2023\/10\/6.png?id=9846) !important;}”][vc_column][vc_empty_space height=”400px”][vc_column_text css=”.vc_custom_1767814894442{background-color: rgba(30,115,190,0.24) !important;*background-color: rgb(30,115,190) !important;}”] COMMUNICATION AND RESOLUTION PROGRAMS Reshaping the Response to Patient Harm[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”5\/6″][vc_column_text css=””] Safer care for…","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-181","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/comments?post=181"}],"version-history":[{"count":144,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/181\/revisions"}],"predecessor-version":[{"id":9998,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/181\/revisions\/9998"}],"wp:attachment":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/media?parent=181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}