{"id":9654,"date":"2023-06-29T10:26:41","date_gmt":"2023-06-29T17:26:41","guid":{"rendered":"https:\/\/www.qualityhealth.org\/crp\/?page_id=9654"},"modified":"2026-02-25T16:04:58","modified_gmt":"2026-02-26T00:04:58","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.qualityhealth.org\/crp\/resources\/","title":{"rendered":"RESOURCES"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_toggle title=&#8221;Communication and Resolution Program Basics&#8221;]<a href=\"http:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2023\/10\/CRP-ESSENTIALS.pdf\">CRP Essentials<\/a><\/p>\n<p><a href=\"http:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2023\/10\/AMA-Malpractice-Study.pdf\">American Medical Association Review of Malpractice and CRPs<\/a>[\/vc_toggle][vc_toggle title=&#8221;Implementation Resources&#8221;]<a href=\"https:\/\/www.ahrq.gov\/patient-safety\/settings\/hospital\/candor\/modules.html\">AHRQ CANDOR Toolkit for CRP Implementation<\/a><\/p>\n<p><a href=\"http:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2023\/10\/Implementing-Communication-and-Resolution-Programs-in-Hospitals-M.-Mello-3-1.pdf\">Case Study: CRP Implementation at Stanford<\/a>[\/vc_toggle][vc_toggle title=&#8221;Patient Resources&#8221; css=&#8221;&#8221;]<a href=\"http:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2023\/10\/Patient-Specific.-HealthPact_CRP_CRPCert_FactSheet_Pyramid_v02_2015_0806.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10019 size-full\" src=\"http:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2026\/02\/7-tips-for-safer-care.png\" alt=\"\" width=\"1545\" height=\"2000\" srcset=\"https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2026\/02\/7-tips-for-safer-care.png 1545w, https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2026\/02\/7-tips-for-safer-care-232x300.png 232w, https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2026\/02\/7-tips-for-safer-care-791x1024.png 791w, https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2026\/02\/7-tips-for-safer-care-768x994.png 768w, https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2026\/02\/7-tips-for-safer-care-1187x1536.png 1187w\" sizes=\"auto, (max-width: 1545px) 100vw, 1545px\" \/><\/a><\/p>\n<p><a href=\"http:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2023\/10\/Patient-Specific.-HealthPact_CRP_CRPCert_FactSheet_Pyramid_v02_2015_0806.pdf\">Patient Specific CRP Benefits<\/a><\/p>\n<p><a href=\"https:\/\/betsylehmancenterma.gov\/initiatives\/communication-apology-and-resolution-care\/care-for-patients-and-families\">Betsy Lehman Center: Communication and Resolution for Patients and Families<\/a>[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column][vc_toggle title=&#8221;Communication and Resolution Program Basics&#8221;]CRP Essentials American Medical Association Review of Malpractice and CRPs[\/vc_toggle][vc_toggle title=&#8221;Implementation Resources&#8221;]AHRQ CANDOR Toolkit for CRP Implementation Case Study: CRP Implementation at Stanford[\/vc_toggle][vc_toggle title=&#8221;Patient Resources&#8221;&#8230;","protected":false},"author":132,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-9654","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.qualityhealth.org\/crp\/resources\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Communication and Resolution Program | Foundation For Health Care Quality\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"RESOURCES | Communication and Resolution Program\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.qualityhealth.org\/crp\/resources\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2023-06-29T17:26:41+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-02-26T00:04:58+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"RESOURCES | Communication and Resolution Program\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/resources\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/resources\\\/#listItem\",\"name\":\"RESOURCES\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/resources\\\/#listItem\",\"position\":2,\"name\":\"RESOURCES\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/#organization\",\"name\":\"Communication and Resolution Program\",\"description\":\"Foundation For Health Care Quality\",\"url\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/resources\\\/#webpage\",\"url\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/resources\\\/\",\"name\":\"RESOURCES | Communication and Resolution Program\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/resources\\\/#breadcrumblist\"},\"datePublished\":\"2023-06-29T10:26:41-07:00\",\"dateModified\":\"2026-02-25T16:04:58-08:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/#website\",\"url\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/\",\"name\":\"Communication and Resolution Program\",\"description\":\"Foundation For Health Care Quality\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.qualityhealth.org\\\/crp\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"RESOURCES | Communication and Resolution Program","description":"","canonical_url":"https:\/\/www.qualityhealth.org\/crp\/resources\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.qualityhealth.org\/crp\/resources\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.qualityhealth.org\/crp#listItem","position":1,"name":"Home","item":"https:\/\/www.qualityhealth.org\/crp","nextItem":{"@type":"ListItem","@id":"https:\/\/www.qualityhealth.org\/crp\/resources\/#listItem","name":"RESOURCES"}},{"@type":"ListItem","@id":"https:\/\/www.qualityhealth.org\/crp\/resources\/#listItem","position":2,"name":"RESOURCES","previousItem":{"@type":"ListItem","@id":"https:\/\/www.qualityhealth.org\/crp#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/www.qualityhealth.org\/crp\/#organization","name":"Communication and Resolution Program","description":"Foundation For Health Care Quality","url":"https:\/\/www.qualityhealth.org\/crp\/"},{"@type":"WebPage","@id":"https:\/\/www.qualityhealth.org\/crp\/resources\/#webpage","url":"https:\/\/www.qualityhealth.org\/crp\/resources\/","name":"RESOURCES | Communication and Resolution Program","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.qualityhealth.org\/crp\/#website"},"breadcrumb":{"@id":"https:\/\/www.qualityhealth.org\/crp\/resources\/#breadcrumblist"},"datePublished":"2023-06-29T10:26:41-07:00","dateModified":"2026-02-25T16:04:58-08:00"},{"@type":"WebSite","@id":"https:\/\/www.qualityhealth.org\/crp\/#website","url":"https:\/\/www.qualityhealth.org\/crp\/","name":"Communication and Resolution Program","description":"Foundation For Health Care Quality","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.qualityhealth.org\/crp\/#organization"}}]},"og:locale":"en_US","og:site_name":"Communication and Resolution Program | Foundation For Health Care Quality","og:type":"article","og:title":"RESOURCES | Communication and Resolution Program","og:url":"https:\/\/www.qualityhealth.org\/crp\/resources\/","article:published_time":"2023-06-29T17:26:41+00:00","article:modified_time":"2026-02-26T00:04:58+00:00","twitter:card":"summary","twitter:title":"RESOURCES | Communication and Resolution Program"},"aioseo_meta_data":{"post_id":"9654","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":{"id":"#aioseo-web-page-6753ad5e5d8be","slug":"web-page","graphName":"WebPage","label":"Web Page","properties":{"type":"WebPage","name":"","description":""}}},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":"{\"article\":{\"articleType\":\"BlogPosting\"},\"course\":{\"name\":\"\",\"description\":\"\",\"provider\":\"\"},\"faq\":{\"pages\":[]},\"product\":{\"reviews\":[]},\"recipe\":{\"ingredients\":[],\"instructions\":[],\"keywords\":[]},\"software\":{\"reviews\":[],\"operatingSystems\":[]},\"webPage\":{\"webPageType\":\"WebPage\"}}","pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":{"faqs":[],"keyPoints":[],"titles":[],"descriptions":[],"socialPosts":{"email":[],"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2023-06-29 17:26:13","updated":"2026-02-26 00:15:23","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.qualityhealth.org\/crp\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tRESOURCES\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.qualityhealth.org\/crp"},{"label":"RESOURCES","link":"https:\/\/www.qualityhealth.org\/crp\/resources\/"}],"_links":{"self":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/9654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/users\/132"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/comments?post=9654"}],"version-history":[{"count":8,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/9654\/revisions"}],"predecessor-version":[{"id":10020,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/pages\/9654\/revisions\/10020"}],"wp:attachment":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/media?parent=9654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}