{"id":7332,"date":"2019-12-19T10:57:09","date_gmt":"2019-12-19T18:57:09","guid":{"rendered":"http:\/\/www.qualityhealth.org\/crp\/?p=7332"},"modified":"2020-01-09T08:34:06","modified_gmt":"2020-01-09T16:34:06","slug":"walter-reed-failed-to-examine-almost-2000-ct-scans","status":"publish","type":"post","link":"https:\/\/www.qualityhealth.org\/crp\/2019\/12\/19\/walter-reed-failed-to-examine-almost-2000-ct-scans\/","title":{"rendered":"WALTER REED FAILED TO EXAMINE ALMOST 2000 CT SCANS"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<span style=\"font-family: helvetica;font-size: 18px\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7334 aligncenter\" src=\"http:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/3\/2019\/12\/Walter-Reed-Blog-300x229.jpg\" alt=\"\" width=\"462\" height=\"353\" srcset=\"https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2019\/12\/Walter-Reed-Blog-300x229.jpg 300w, https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2019\/12\/Walter-Reed-Blog-768x587.jpg 768w, https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2019\/12\/Walter-Reed-Blog.jpg 806w\" sizes=\"auto, (max-width: 462px) 100vw, 462px\" \/><\/span><\/p>\n<p style=\"text-align: center\"><span style=\"font-family: helvetica\">by <strong>John Vassall, <\/strong>MD, FACP | Physician Executive, Quality &amp; Safety, Comagine Health<\/span><\/p>\n<p><span style=\"font-family: helvetica;font-size: 18px\"><a href=\"https:\/\/www.wsj.com\/articles\/walter-reed-failed-to-examine-almost-2-000-ct-scans-11574510400\">According to the article,<\/a> an investigation showed that because of \u201c<span style=\"color: #00a1de\"><strong>a combination of faulty processes, oversights by physicians, technical snafus and a radiologist\u2019s overwork<\/strong><\/span>\u201d a backlog of 1,300 unread Cone Beam Computed Tomography (CBCT) scans of patient\u2019s faces and jaws occurred between 2011 and 2016 at the Navy\u2019s postgraduate dental school.\u00a0 Further investigation showed a 500-scan backlog occurred in 2018.<\/span><\/p>\n<p><span style=\"font-family: helvetica;font-size: 18px\">This investigation demonstrates the need for healthcare organizations to increase the amount of thought they put into patient safety and diagnostic process. In this case, what were the shortcomings or oversights in Walter Reed\u2019s diagnostic process that led to hundreds of scans being ordered but not evaluated? In our work at the Washington Patient Safety Coalition (WPSC), we define the diagnostic process as beginning with a conversation between physician and patient and ending when the results are made known to the patient and a plan is agreed upon.\u00a0 This article showcases the deficiencies of Walter Reed\u2019s diagnostic process, specifically, their care coordination and administrative processes, which may need modification.<\/span><\/p>\n<p><span style=\"font-family: helvetica\"><span style=\"font-size: 18px\">Why were these scans ordered in the first place?\u00a0 The report says that \u201cThe investigation determined that the CBCT backlog did not result in adverse outcomes for patients\u2026\u201d Should we take comfort in that statement?\u00a0 On the contrary, this finding proves the scans were entirely unnecessary and in many cases their absence had no impact on patient care.\u00a0<strong><span style=\"color: #00a1de\"> <a style=\"color: #00a1de\" href=\"https:\/\/jamanetwork.com\/journals\/jama\/fullarticle\/2752664?guestAccessKey=bf8f9802-be69-4224-a67f-42bf2c53e027&amp;utm_source=For_The_Media&amp;utm_medium=referral&amp;utm_campaign=ftm_links&amp;utm_content=tfl&amp;utm_term=100719\">It has been estimated that at least 30% of medical care in the United States is inappropriate and waste<\/a>ful;<\/span><\/strong> we often think of waste as the use of expensive, advanced procedures when simpler, less costly procedures would suffice, or as administrative costs that do not contribute to a patient\u2019s health.\u00a0 In this case we have an expensive, advanced procedure done for no apparent clinical reason, potentially causing the patient superfluous <\/span><span style=\"font-size: 18px\">stress, and wasted time.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignright\" style=\"font-size: 18px\" src=\"https:\/\/miro.medium.com\/max\/1200\/1*bxx-dHJSCVGlUoiGyw9Rlg.jpeg\" alt=\"Image result for medical bills in collection LEADING CAUSE OF BANKRUPTCY\" width=\"457\" height=\"192\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: helvetica\"><span style=\"font-size: 18px\">And finally, who pays for these unnecessary scans?\u00a0 Unfortunately, the patient often bears the burden of these unnecessary costs; so<\/span><span style=\"font-size: 18px\">meho<\/span><span style=\"font-size: 18px\">w that must change. This is one of many reasons why<strong><span style=\"color: #00a1de\"><a style=\"color: #00a1de\" href=\"https:\/\/www.cnbc.com\/2019\/02\/11\/this-is-the-real-reason-most-americans-file-for-bankruptcy.html\"> medical bills are the leading cause of personal bankruptcy in the United States<\/a>.<\/span><\/strong> In other words, even if unnecessary CBCT scans do not lead to adverse medical outcomes, their adverse effect on the overall health of our medical system can be significant.<\/span><\/span><\/p>\n<p><span style=\"font-family: helvetica\"><span style=\"font-size: 18px\">The Walter Reed incident is a sad microcosm of so many of the ills seen in medical care: tests ordered routinely for no purpose, lack of coherent processes and procedures, poor communication between practitioners, and failure to involve the patient in important decisions.\u00a0 <\/span><strong style=\"font-size: 18px\"><span style=\"color: #00a1de\">O<\/span><span style=\"color: #00a1de\">ur work, at the Washington Patient Safety Coalition not only addresses these problems, it works towards finding patient-focused solutions.<\/span> <\/strong><span style=\"font-size: 18px\">We do this through providing educational opportunities and tools and resources for patients and providers to ensure quality healthcare standards are upheld<\/span><a style=\"font-size: 18px\" href=\"http:\/\/www.qualityhealth.org\/crp\/patient-safety-initiatives\/\">. <span style=\"color: #92278f\">In 2019, we focused on improving the diagnostic process and promoting best practices of patient safety culture<\/span><\/a><span style=\"font-size: 18px\">, and, as we look forward into 2020, this article serves as a reminder that <\/span><span style=\"color: #00a1de\"><strong>we have so much more to do<\/strong><\/span><span style=\"font-size: 18px\">.<\/span><\/span><\/p>\n<p><span style=\"font-family: helvetica;font-size: 18px\">Find out more about the <a href=\"http:\/\/www.qualityhealth.org\/crp\/about-wpsc\/\">Washington Patient Safety Coalition Here<\/a>.<\/span><\/p>\n<p><span style=\"font-family: helvetica;font-size: 18px\">John Vassall, MD<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column][vc_column_text] by John Vassall, MD, FACP | Physician Executive, Quality &amp; Safety, Comagine Health According to the article, an investigation showed that because of \u201ca combination of faulty processes, oversights&#8230;","protected":false},"author":3,"featured_media":7334,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-7332","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-safety-blog"],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/www.qualityhealth.org\/crp\/wp-content\/uploads\/sites\/12\/2019\/12\/Walter-Reed-Blog.jpg","_links":{"self":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/posts\/7332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/comments?post=7332"}],"version-history":[{"count":10,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/posts\/7332\/revisions"}],"predecessor-version":[{"id":7391,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/posts\/7332\/revisions\/7391"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/media\/7334"}],"wp:attachment":[{"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/media?parent=7332"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/categories?post=7332"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qualityhealth.org\/crp\/wp-json\/wp\/v2\/tags?post=7332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}