Foundation For Health Care Quality

WPSC Bias & Inequities Webinar Series: Reducing Disparities in Diabetes Care: From Data to Doing.
2017-09-21 05:00 - 06:00 (America/Los_Angeles)
September 21st | Reducing Disparities in Diabetes Care: From Data to Doing. Join us for a lunchtime webinar with Lisa Packard of Qualis Health. It’s no secret that for those in historically underserved populations, daily management of health conditions poses unique challenges. In this webinar, we will look at these challenges through the lens of health equity and social determinants of health with a focus on diabetes, a hugely prevalent disease that is widely known to disproportionately affect underserved populations. Presenter Lisa Packard, who has spent years focused on health inequities and diabetes, will share how diabetes patients can take charge of their health through community-based workshops teaching positive self-management techniques. She will also go over how healthcare professionals can help support these individuals, foster the linkages between communities and clinics/health systems, and find or implement these kinds of trainings – particularly the evidence-backed Diabetes Self-Management Program (DSMP) workshops. Lisa will also review the evidence behind the Diabetes Prevention Program (DPP) and quality improvement opportunities that can be identified using Medicare claims data. This webinar is appropriate for front-line clinicians, patient safety and quality improvement professionals, and anyone involved or interested in making strides in health disparities and/or diabetes work.

Northwest CRP Leader Retreat: Achieving Benefits, Avoiding Pitfalls
2017-09-27 01:00 - 2017-09-28 10:00
When: September 27-28, 2017
Where: Marriott, SeaTac International Airport | 3201 176th Street | SeaTac, WA 98188
Learn how your organization can implement an effective communication and resolution program (CRP) at this retreat for healthcare leaders.
Despite our best efforts as care providers, adverse events happen far too often. Most efforts to respond to them don’t actively improve patient safety or meet the needs of patients and providers. CRPs turn adverse events into opportunities for improvement. They ensure open communication after an adverse event is discovered, a comprehensive analysis of what happened with subsequent safety improvements, emotional support for patients and providers, and an appropriate resolution. At this retreat, healthcare leaders will learn how to implement CRPs effectively in their organizations.
At the conclusion of this two-day program, participants will be able to:

Define the core components of a CRP and why each component is critical to a CRP’s effectiveness
Describe the common barriers healthcare organizations experience when implementing a CRP and the strategies for overcoming them
Conduct a CRP gap analysis at their institution and interpret the results
Develop a plan for their organization to effectively implement a CRP

This two day event will feature:

Thomas H. Gallagher, MD, University of Washington
Timothy McDonald, MD, JD, MedStar Institute for Quality and Safety
Local CRP Leaders including: Paula Bradlee (Overlake), Claire Hagan (Providence), Dana Kahn (Virginia Mason), Marcia Rhodes (University of Washington)
Plus, a panel of Board/C-suite members from local hospitals discussing CRP challenges and opportunities

The SeaTac Marriott hotel is offering a discounted rate for conference attendees. Click here to make online reservations with the discount (or call 206.241.2000 and mention “UW Medicine”). You must book by September 6 to receive the discounted rate of $179 per night.
The agenda and prospectus are available here: NW CRP Leader Retreat Prospectus
Interested in sponsoring this event? Download our sponsorship package to learn more about the benefits: NW CRP Leader Retreat Sponsorship Package
