{"id":10307,"date":"2024-02-16T09:51:25","date_gmt":"2024-02-16T17:51:25","guid":{"rendered":"https:\/\/www.qualityhealth.org\/wpsc\/?page_id=10307"},"modified":"2025-10-15T12:13:03","modified_gmt":"2025-10-15T19:13:03","slug":"2024-conference","status":"publish","type":"page","link":"https:\/\/www.qualityhealth.org\/wpsc\/wpsc-events\/2024-conference\/","title":{"rendered":"2024 CONFERENCE"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\">[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; overlay_dotted=&#8221;&#8221; css=&#8221;.vc_custom_1563987939435{background-color: #0063a7 !important;}&#8221;][vc_column][vc_wp_custommenu nav_menu=&#8221;16&#8243; el_class=&#8221;about-wpsc-menu&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; overlay_dotted=&#8221;&#8221; css=&#8221;.vc_custom_1563988438129{background-color: #91278f !important;}&#8221; overlay_color=&#8221;rgba(0,0,0,0.22)&#8221;][vc_column][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row overlay_dotted=&#8221;&#8221; css=&#8221;.vc_custom_1563988374766{margin-top: 30px !important;}&#8221;][vc_column][vc_single_image image=&#8221;10622&#8243; img_size=&#8221;large&#8221;][\/vc_column][\/vc_row][vc_row overlay_dotted=&#8221;&#8221; css=&#8221;.vc_custom_1563988217893{margin-bottom: 50px !important;}&#8221;][vc_column][vc_tta_tour style=&#8221;outline&#8221; shape=&#8221;square&#8221; color=&#8221;black&#8221; spacing=&#8221;20&#8243; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221;][vc_tta_section title=&#8221;Conference Information&#8221; tab_id=&#8221;1567627456908-f0504c69-8f3e&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #1789a6;\"><strong><span style=\"color: #800080;\">The 21st Northwest Patient Safety Conference<\/span><br \/>\n<\/strong><\/span><\/h1>\n<h2 style=\"text-align: center;\"><em><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"font-size: 21px;\">&#8220;Safe Patient Care: It Takes All of Us&#8221;<\/span><br \/>\n<\/span><\/em><span style=\"font-size: 21px;\"><em><span style=\"font-family: arial, helvetica, sans-serif;\">Focusing on what we can do together for safety<\/span><\/em><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"color: #1789a6;\"><strong> \u00a0<span style=\"font-size: 21px;\">October 15th and 16th, 2024<\/span><br \/>\nPresented in collaboration with the Oregon Patient Safety Commission and Health Quality BC<\/strong><\/span><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #800080; font-size: 28px;\">The recorded conference sessions are now available!<\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #800080;\"><strong><span style=\"font-size: 28px;\"><span style=\"color: #993300;\"><span style=\"font-family: arial, helvetica, sans-serif; color: #ff6600; font-size: 24px;\">CE CREDITS for 2024 are no longer available.<\/span><\/span><\/span><\/strong><\/span><\/p>\n<p>[\/vc_column_text][vc_column_text]<span style=\"color: #800080;\"><strong>HOW TO VIEW THE RECORDED PRESENTATIONS<\/strong><\/span><br \/>\nThe conference presentations are posted on the conference event portal. If you registered for the live conference, all presentations, and supporting materials, are available for you to view. To view the recorded presentations, log into the event portal just as you did for the live event using the link found in your registration confirmation and enter your attendee confirmation code (you can find your code at the bottom of your registration confirmation email or click <span style=\"color: #0000ff;\"><strong><a style=\"color: #0000ff;\" href=\"https:\/\/www.viethconsulting.com\/members\/evr\/portal\/recover_code.php?org_id=FHCQ&amp;evid=46664193\" target=\"_blank\" rel=\"noopener\">HERE<\/a><\/strong><\/span> to have it resent to your email. If you encounter any issues accessing the portal, please contact <a href=\"mailto:akassa@qualityhealth.org\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">Amelina Kassa<\/span><\/a> for assistance.) Once you are logged into the portal, click on the \u201cInfo\u201d tab at the top of the page (most left tab). The presentations, slides, and supporting materials will all be posted below on the page sorted by presentation date and time.<\/p>\n<p><strong><span style=\"color: #800080;\">HOW TO REGISTER FOR THE CONFERENCE TO WATCH THE RECORDED PRESENTATIONS<\/span><br \/>\n<\/strong>Didn\u2019t get to attend the live event? No worries, we\u2019ve got you covered! To register, please contact Amelina Kassa at\u00a0<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:akassa@qualityhealth.org?subject=RE:%20Attendee%20Confirmation%20Code\">akassa@qualityhealth.org<\/a>.<\/span> Amelina will get you registered. Conference discounts apply through December 31, 2024! After that, discounts will end. See the <a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wpsc-events\/2024-conference\/#1649270304153-942138af-779e\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">registration tab<\/span><\/a>\u00a0for more information.<strong><br \/>\n<\/strong><\/p>\n<p><strong>C.E. CREDIT INFORMATION:<br \/>\n<\/strong><strong><br \/>\n<span style=\"color: #800080;\">HOW TO APPLY FOR CE CREDITS FOR THE LIVE CONFERENCE PRESENTATIONS:<\/span><\/strong><br \/>\nAll conference registrants should have received an email with subject \u201cSURVEY\/C.E. APPLICATION: 2024 NW Patient Safety Conference\u201d sent by email <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:wpsc@qualityhealth.org\" target=\"_blank\" rel=\"noopener\">wpsc@qualityhealth.org<\/a><\/span>. If you were registered and did not receive the survey email, please contact Amelina Kassa at\u00a0<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:akassa@qualityhealth.org\" target=\"_blank\" rel=\"noopener\">akassa@qualityhealth.org<\/a><\/span>\u00a0so you can get the link emailed to you and take the survey. Upon receipt of your survey\/CE application, we will either send you a certificate(s) or for Nursing Contact Hours we will send you a required questionnaire about each presentation.<\/p>\n<p><span style=\"color: #800080;\"><strong>HOW TO APPLY FOR CE CREDITS IF YOU VIEW THE RECORDED PRESENTATIONS:<\/strong><\/span><br \/>\nTo apply for credits,<strong>\u00a0<\/strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.viethconsulting.com\/members\/form.php?orgcode=FHCQ&amp;fid=7573635\">click here for the CE application form<\/a><\/span>. Upon receipt of your CE application, we will send you the certificate(s). If you previously applied for live conference credits, please use the same personal information here so we may reconcile live and recorded applications. If you attended the live conference and didn&#8217;t submit an evaluation for CEs, use this evaluation for both live and recorded viewings.<\/p>\n<p><strong>Nursing Contact Hours<\/strong>:\u00a0 If you request Nursing Contact Hours, a follow-up conference evaluation is required by the California Board of Registered Nursing. <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.qualityhealth.org\/wpsc\/2024-nursing-contact-hour\/\">Click here for the Nursing Evaluation<\/a>.<\/span> Upon receipt of your nursing evaluation, we will send you the certificate with your contact hours. <u>If you only want Nursing Credit Hours, then you do not need to complete the conference evaluation<\/u>.<\/p>\n<p><strong><span style=\"color: #800080;\">ABOUT THE CONFERENCE<\/span><\/strong><br \/>\nWelcome to our 21<sup>st<\/sup> conference! The theme is \u201cSafe Patient Care: It Takes All of Us.\u201d At its most basic level, health care boils down to one-on-one interactions between people. The conference will focus on what patients, residents and providers can do together to improve safety, quality, and outcomes. We have truly great faculty offering 14 hours of programming. <span style=\"color: #ff6600;\"><strong>Presentations will be recorded and available for a year for everyone registered.<\/strong><\/span> We\u2019ve expanded our available CE credits: BCPA, CPHQ, CPHRM, CPPS and Nursing Contact Hours.<\/p>\n<p>The conference keynote will be given by <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/danielleofri.com\/about\/\">Danielle Ofri<\/a>,<\/span> MD, PhD. She is a primary care internist at Bellevue Hospital, the oldest public hospital in the country. She is Founder\/Editor-in-Chief of the Bellevue Literary Review, and is a clinical professor of medicine at NYU School of Medicine. Danielle Ofri is the author of six books about life in medicine:<\/p>\n<ul>\n<li><span style=\"color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"https:\/\/danielleofri.com\/books\/when-we-do-harm\/\" target=\"_blank\" rel=\"noopener\">When We Do Harm: A Doctor Confronts Medical Error<\/a><\/em><\/span><\/li>\n<li><span style=\"color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/what-doctors-feel\/\" target=\"_blank\" rel=\"noopener\">What Doctors Feel: How Emotions Affect the Practice of Medicine<\/a><\/em><\/span><\/li>\n<li><span style=\"color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/medicine-in-translation\/\">Medicine in Translation<\/a><\/em><\/span><\/li>\n<li><span style=\"color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/what-patients-say-what-doctors-hear\/\" target=\"_blank\" rel=\"noopener\">What Patients Say; What Doctors Hear<\/a><\/em><\/span><\/li>\n<li><span style=\"color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/incidental-findings\/\" target=\"_blank\" rel=\"noopener\">Incidental Findings<\/a><\/em><\/span><\/li>\n<li><span style=\"color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/singular-intimacies\/\" target=\"_blank\" rel=\"noopener\">Singular Intimacies: Becoming a Doctor at Bellevue<\/a><\/em><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #661380;\"><strong><span style=\"color: #800080;\"><br \/>\nA SAMPLE OF PRESENTATION TOPICS<\/span><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Workforce civility: Explore the State of the Science related to civility, incivility, and other forms of workplace aggression and examine individual &amp; organizational competencies to foster healthy, productive work environments.<\/span><\/li>\n<li>Restorative justice: Learn about the \u201cSocial Determinants of Trust\u201d to build foundations for trust with patients, right from the start.<\/li>\n<li>Intersex management: Expand your understanding of patient safety when considering children\u2019s rights and contemplate the meaning of medical harm in the context of pediatric genital surgeries.<\/li>\n<li>Cognitive interviewing: Learn about the role of investigative interviews in fact-finding, the cognitive interviewing protocol, and practical advice for the investigations in healthcare settings.<\/li>\n<li>Artificial intelligence: Discuss potential pitfalls of applying AI for clinical diagnosis without adequate guardrails. Learn the ethical and legal challenges around AI implementation in health care.<\/li>\n<li>Shared decision making: Learn how Massachusetts General Hospital built a culture of shared decision making to increase patient engagement. And discuss the challenges and facilitators for implementation of patient decision aids to enhance shared decision making from Confluence Health, University of Colorado and the University of Ottawa.<\/li>\n<li>British Columbia\u2019s Patient Voices Network: Learn about a community of patients, families, and caregivers who team up with health care professionals to improve health care in BC. If you are a patient advocate, experience officer, manage or participate on a PFAC you&#8217;ll want to attend this.<\/li>\n<li>Long term care: Learn about long term care facilities that have an innovative staff-centered approach to quality improvement that results in staff with higher morale, better staff retention, fewer workplace injuries, falls and medication errors.<\/li>\n<li>Racism and medical education:\u00a0Understand and identify systemic racism in health professions education and understand its impact on student experiences and patient quality and safety.<\/li>\n<li>Leapfrog\u2019s national hospital ratings: We&#8217;ll pull back the curtain on Leapfrog&#8217;s methodology to access health care safety and discuss how patients, purchasers, hospitals, and others can use the published data.<\/li>\n<\/ul>\n<p><span style=\"color: #800080;\"><strong>About the Northwest Patient Safety Conference<\/strong><\/span><br \/>\nNow in its 20<sup>th<\/sup> year, the Northwest Patient Safety Conference is the only event of its kind in the Western US, uniting healthcare professionals, providers, patients, families, and caregivers from all care settings for networking and engaging in sessions with industry thought leaders invested in improving the patient experience. This year\u2019s conference is our second virtual conference, and our second year in collaboration between the Washington Patient Safety Coalition, the Oregon Patient Safety Commission, and Health Quality BC.<\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: helvetica; color: #800080;\"><strong>Members of the conference committee who are putting on this fantastic conference<\/strong><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: georgia, palatino;\">Amelina Kassa\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Jo Sedman<\/span><br \/>\n<span style=\"font-family: georgia, palatino;\">Anita Sulaiman\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Naomi Kirtner<\/span><br \/>\n<span style=\"font-family: georgia, palatino;\">David Birnbaum\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Rex Johnson<\/span><br \/>\n<span style=\"font-family: georgia, palatino;\">Farinaz Havaei\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Rhonda Bowen<\/span><br \/>\n<span style=\"font-family: georgia, palatino;\">Jamie Leviton\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Valerie Harmon<\/span><br \/>\n<span style=\"font-family: georgia, palatino;\">Jeff Goldenberg\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Yanling Yu<\/span><span style=\"font-family: georgia, palatino;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>[\/vc_column_text][vc_single_image image=&#8221;9777&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_tta_section][vc_tta_section title=&#8221;Registration&#8221; tab_id=&#8221;1649270304153-942138af-779e&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #0000ff;\"><strong><span style=\"font-size: 28px; font-family: arial, helvetica, sans-serif;\">TO REGISTER EMAIL<br \/>\n<span style=\"color: #0000ff; font-family: arial, helvetica, sans-serif; font-size: 16px;\">Amelina Kassa &lt;akassa@qualityhealth.org&gt;<\/span><br \/>\n<\/span><\/strong><\/span><\/p>\n<p>This year\u2019s conference is presented in collaboration with the Oregon Patient Safety Commission and Health Quality BC.<\/p>\n<p><strong>Conference Format: <\/strong>Virtual, you will receive a secure link to the conference presentations.<\/p>\n<p><strong>Dates and times:<\/strong> October 15 &amp; 16, 2024<\/p>\n<p><strong>Total presentations:\u00a0<\/strong>14<\/p>\n<p><strong>Fees:<a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/NWPSC24-Sponsors-Image-10-2-jpeg-1.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10880\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/NWPSC24-Sponsors-Image-10-2-jpeg-1-pdf-232x300.jpg\" alt=\"\" width=\"450\" height=\"582\" data-pagespeed-url-hash=\"35582169\" \/><\/a><\/strong><\/p>\n<ul>\n<li>Healthcare professionals and anyone seeking continuing educational credits,\u00a0<strong>$85<\/strong><\/li>\n<li>Patients, their families, and healthcare profession students attend free<\/li>\n<li><strong><em>Discounts are offered through <span style=\"text-decoration: underline;\">December 31, 2024<\/span> for registrants with CPHQ, CPPS, CPHRM, and BCPA professional certifications.<\/em><\/strong><\/li>\n<\/ul>\n<p><strong>Payments accepted:\u00a0<\/strong>all major credit cards via PayPal.<\/p>\n<p><strong>Continuing educational credits: <\/strong>Attendees are eligible for Nursing Contact Hours, CPHQ, CPPS, CPHRM, and BCPA educational credits. These may be acquired by attending the live sessions or watching the recorded sessions up to the next conference in October 2025.<\/p>\n<p><em>*Recorded educational credit availability is determined by the accrediting organization.<\/em>\u00a0Attendees will request CE credits via a conference survey following the conference or via a form on the recorded conference website. PLEASE NOTE THE CREDIT AMOUNTS MAY CHANGE IF THE AGENDA CHANGES.<\/p>\n<table style=\"height: 355px;\" width=\"858\">\n<tbody>\n<tr>\n<td width=\"208\"><strong>Credit Type<\/strong><\/td>\n<td width=\"208\"><strong>Total Credits for Conference<\/strong><\/td>\n<td width=\"208\"><strong>Credits Available for Recordings<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\" width=\"623\"><\/td>\n<\/tr>\n<tr>\n<td width=\"208\"><span style=\"color: #ff9900;\"><strong>BCPA<\/strong><\/span><\/td>\n<td width=\"208\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>3 JEDI<\/strong><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif;\"><strong>11 General<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/2024-Northwest-Patient-Safety-Conference-Approval-code-18443.pdf\" target=\"_blank\" rel=\"noopener\">Click here for Approved Program Content (live &amp; recorded)<\/a><\/td>\n<td width=\"208\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Up to the 3 JEDI and 11 General<\/strong><\/span><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"208\"><span style=\"color: #ff9900;\"><strong>CPHQ<\/strong><\/span><\/td>\n<td width=\"208\"><strong><span style=\"font-family: arial, helvetica, sans-serif;\">14 total available<\/span><\/strong><br \/>\n<strong><span style=\"font-family: arial, helvetica, sans-serif;\">8 for attending live<\/span><\/strong><\/td>\n<td width=\"208\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Up to the 14 total<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td width=\"208\"><span style=\"color: #ff9900;\"><strong>CPHRM<\/strong><\/span><\/td>\n<td width=\"208\"><strong><span style=\"font-family: arial, helvetica, sans-serif;\">14 total available<\/span><\/strong><br \/>\n<strong><span style=\"font-family: arial, helvetica, sans-serif;\">8 for attending live<br \/>\n<\/span><\/strong><span style=\"font-size: 12px;\"><em><span style=\"font-family: arial, helvetica, sans-serif;\">This meeting has been approved for a total of 14.0 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.<\/span><\/em><\/span><strong><span style=\"font-family: arial, helvetica, sans-serif;\"><br \/>\n<\/span><\/strong><\/td>\n<td width=\"208\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Up to the 14 total<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"208\"><span style=\"color: #ff9900;\"><strong>CPPS<\/strong><\/span><\/td>\n<td width=\"208\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>14 total available<br \/>\n8 for attending live<br \/>\n<\/strong><span style=\"font-size: 12px;\"><em>This activity meets the criteria of the Certification Board for Professionals in Patient Safety for up to 14.0 CPPS CE hours.<\/em><\/span><strong><br \/>\n<\/strong><\/span><\/td>\n<td width=\"208\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Up to the 14 total<\/strong><\/span><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"208\"><span style=\"color: #ff9900;\"><strong>Nursing Contact Hours<\/strong><\/span><\/td>\n<td width=\"208\"><strong><span style=\"font-family: arial, helvetica, sans-serif;\">16.8 total available<br \/>\n9.6 for attending live<\/span><br \/>\n<\/strong><em><span style=\"font-size: 12px; font-family: arial, helvetica, sans-serif;\">&#8221;Provider approved by the California Board of Registered Nursing, Provider Number CEP 16359 for 16.8 contact hours.&#8221;<\/span><\/em><strong><br \/>\n<\/strong><\/td>\n<td width=\"208\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Up to the 16.8 total<\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>Registration questions?<\/strong> Contact Amelina Kassa &lt;akassa@qualityhealth.org&gt;<br \/>\nCall Steve Levy, Executive Director, 206-204-7383[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Presentations&#8221; tab_id=&#8221;1659634299029-c7714d92-b4a2&#8243;][vc_toggle title=&#8221;Opening Keynote: When We Do Harm: Medical Error and the Human Condition &#8211; Danielle Ofri&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Patient safety is a critical issue in medicine today. There is, rightly, a strong emphasis on systems approaches to improving medical care and decreasing error. However, medicine is fundamentally a human endeavor. Without attention to the human aspects of the medical enterprise\u2014emotions, cognitive abilities, biases, communication\u2014crucial aspects of patient safety will remain beyond our grasp.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Describe how the culture of medicine can endanger the health and safety of patients.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Explain the role of emotions, cognition, and communication regarding medical error.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Identify opportunities to improve the delivery of care while navigating an imperfect health care environment.<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Please note that Danielle Ofri does not use Power Point in her lectures. Technical requirements are only a microphone and a cup of tea.<\/span><\/p>\n<p>&nbsp;[\/vc_toggle][vc_toggle title=&#8221;A restorative approach to harm and preparing for uncertainty &#8211; Carolyn Canfield&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Trust is assumed to be a pre-requisite for patients. However, trust may not sit comfortably with our concepts and practices in risk management, the actual experience of harm and the rocky recovery after harm. Carolyn Canfield will lead this discussion drawing on trust as a throughline in her personal experience with harm, her exploration of system resilience and restorative justice, and a decade of teaching patient safety to medical students. <\/span><\/p>\n<p><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Leaning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Explain how relationship-building with patients can affect the safety of care and management of risk.<\/span><\/li>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Compose \u201cWhat\u2019s One Thing\u2026?\u201d questions to open trust-building conversations and learn patient priorities.<\/span><\/li>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Apply a \u201cSocial Determinants of Trust\u201d lens on building foundations for trust with patients, right from the start.<\/span><\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=&#8221;AI for Clinical Diagnosis at the Crossroads A Tale of Two Possible Futures &#8211; David Newman-Toker&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif;\">Most diagnostic errors are associated with issues in bedside diagnostic reasoning and appear to disproportionately reflect failures of clinical expertise, which has the potential to be addressed by AI. Before us lie two possible paths: one in which AI promotes diagnostic excellence and the other in which AI promotes efficiency but sacrifices quality and safety. In this session, we will explore what it will take to achieve the more desirable future\u2014a world where diagnoses are accurate, timely, and effectively communicated to patients, avoiding both diagnostic error and overdiagnosis\u2026 one where diagnostic processes are patient-centered, evidence-based, prompt, efficient, safe, and equitable.\u00a0<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Summarize public health burden &amp; financial impact of diagnostic errors and misdiagnosis-related harms.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Discuss potential pitfalls of applying artificial intelligence (AI) for clinical diagnosis without adequate guardrails.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Describe prerequisites and systems of care essential to deploying AI to achieve diagnostic excellence.<\/span><\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Artificial Intelligence and health care: Its applications and hidden dangers &#8211; Sian Hsiang-Te Tsuei&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif;\">The presentation discusses ethical and legal challenges around artificial intelligence implementation in health care using various types of AI software designs and cutting-edge AI-related health care applications as examples.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Define artificial intelligence.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Recognize opportunities around how AI can improve health care service delivery.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Recognize potential ethical and legal threats around AI implementation.<\/span><\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Civility Rising! Best Practices to Inspire Healthy Work Environments &#8211; Cynthia Clark&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif;\">The detrimental impact of workplace incivility is well documented, and if allowed to take root, the consequences can be serious. So, imagine an enjoyable workplace\u2014an environment where you and your colleagues can truly thrive in your career and profession. This engaging and thought-provoking session provides a deepened and empirical understanding of workplace incivility, its impact on individuals, teams, organizations, and patient care\u2014and emphasizes ways to build and sustain healthy work environments. Join a renowned nurse researcher, award-winning professor, and accomplished author for a stimulating session to explore best practices to foster healthy, vibrant work environments.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Explore the State of the Science related to civility, incivility, and other forms of workplace aggression.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Describe the impact of incivility on individuals, teams, organizations, and patient care.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Examine individual &amp; organizational competencies to foster healthy, productive work environments.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><br \/>\nSelected References<br \/>\n<strong><br \/>\n<\/strong>Access to Dr. Clark\u2019s empirical measurements, theoretical models, and reflective assessments can be obtained by browsing her <em><a href=\"https:\/\/www.boisestate.edu\/research-ott\/civility-matters\/\">Civility Matters<strong><sup>TM<\/sup><\/strong> <\/a><\/em>website and scrolling to the Licensed Works link. Participants may be interested in Dr. Clark\u2019s most recent book, <em><a href=\"https:\/\/www.sigmamarketplace.org\/core-competencies-of-civility-in-nursing-healthcare\">Core Competencies of Civility in Nursing &amp; Healthcare<\/a><\/em>\u2014a must-read for all nurses and health care professionals which details evidence-based strategies to foster civility and healthy work environments. There is an ancillary facilitator guide and learner workbook associated with the book. The much anticipated 3<sup>rd<\/sup> edition of her book, <em>Creating and Sustaining Civility in Nursing Education: A Faculty Field Guide<\/em> is scheduled to be released spring 2025.<\/span><\/p>\n<ul>\n<li>Brassey, J., Herbig, B., Jeffery, B., &amp; Ungerman, D. (2023). Reframing employee health: Moving beyond burnout to holistic health, <em>McKinsey Health Institute<\/em>, https:\/\/www.mckinsey.com\/mhi\/our-insights\/reframing-employee-health-moving-beyond-burnout-to-holistic-health<\/li>\n<li>Clark, C.M. (2022). <em>Core competencies of civility in nursing &amp; healthcare<\/em>. Sigma.<\/li>\n<li>Clark, C.M, Gorton, K., &amp; Bentley, A. (2022). Civility: A concept analysis revisited, <em>Nursing Outlook. 70<\/em>(2), 259-270. https:\/\/doi.org\/10.1016\/j.outlook.2021.11.001<\/li>\n<li>Clark, C.M. Landis, T., Barbosa-Leiker, C. (2021). National study on faculty and administrators\u2019 perceptions of civility and incivility in nursing education. <em>Nurse Educator<\/em>, <em>46<\/em>(5):276-283. https:\/\/doi: 10.1097\/NNE.0000000000000948<\/li>\n<li>Forni, P. M. (2002). <em>Choosing civility: The twenty-five rules of considerate conduct. <\/em>St. Martin\u2019s Griffin.<\/li>\n<li>Goldstein, D., Berlin, G., &amp; Sherline, S. (2024). Revitalizing organizational health in the care delivery sector, <em>McKinsey &amp; Company<\/em>, https:\/\/www.mckinsey.com\/industries\/healthcare\/our-insights\/revitalizing-organizational-health-in-the-care-delivery-sector<\/li>\n<li>National Academy of Medicine. (2024). National Plan for health workforce well-being. Washington, DC: <em>The National Academies Press, <\/em>https:\/\/doi.org\/10.17226\/26744<\/li>\n<li>National Academies of Sciences, Engineering, and Medicine. (2019). Taking action against clinician burnout: A systems approach to professional well-being. Washington, DC: <em>The National Academies Press<\/em>. https:\/\/doi.org\/10.17226\/25521<\/li>\n<li>Sull, D. &amp; Sull, C. (Winter 2023). How to fix a toxic culture, <em>MIT Sloan Management Review<\/em>,<\/li>\n<li>https:\/\/sloanreview.mit.edu\/article\/how-to-fix-a-toxic-culture\/<\/li>\n<li>Sull, D, Sull, C, Cipolli, W, &amp; Brighenti, C. (2022). Why every leader needs to worry about toxic culture, <em>MIT Sloan Management Review<\/em>. https:\/\/sloanreview.mit.edu\/article\/why-every-leader-needs-to-worry-about-toxic-culture\/<\/li>\n<li>U.S. Surgeon General. (2022). Addressing healthcare worker burnout: The U.S. Surgeon General\u2019s advisory on building a thriving health workforce. <em>U.S. Department of Health and Human Services, <\/em>https:\/\/www.hhs.gov\/sites\/default\/files\/health-worker-wellbeing-advisory.pdf<\/li>\n<li>Workplace Bullying Institute. (2024). <em>WBI definition of workplace bullying, https:\/\/workplacebullying.org\/defined\/<\/em><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span><\/p>\n<p>&nbsp;[\/vc_toggle][vc_toggle title=&#8221;Hard Truths about the Long-Term Care Sector: Where do we go from here? &#8211; Barbara Kohnen Adriance&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">As a society, we have failed to provide safe, reliable, person-directed care for older adults and people living with disabilities who reside in long term care facilities. We have also failed to provide safe working environments for the hundreds of thousands of people working in these facilities. It seems that even the high-profile cases don\u2019t generate change.<\/span><\/p>\n<p><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Yet all the key stakeholders \u2013 state regulatory agencies, for profit and non-profit industry associations, and the providers themselves say that they are committed to improving quality and safety. So why aren\u2019t we seeing real change? What will it take to transform this sector?<\/span><\/p>\n<p><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">This event will outline the key drivers of low quality and safety in long term care facilities. We will look at examples of organizations that have taken an innovative staff-centered approach to quality improvement. And we will discuss what\u2019s next. Can we salvage the systems that we have now? Or do we need new models of care? Who needs to be at the table when new ways of care are developed? How will they be regulated? Hint: there\u2019s a role for Oregon and Washington\u2019s patient safety commissions.<\/span><\/p>\n<p><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Understand why long-term care facilities are not safe for residents or staff.<\/span><\/li>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Learn how some communities have made change.<\/span><\/li>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Become aware of the urgent need for change.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\"><br \/>\nResources<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\"><a href=\"https:\/\/www.livewelnational.org\" target=\"_blank\" rel=\"noopener\">LiveWell website<\/a> &#8211; https:\/\/www.livewelnational.org<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Carder, P. Hasworth, S. Cater, D. (2021).\u00a0\u00a0<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/pdxscholar.library.pdx.edu\/aging_pub\/137\/\" target=\"_blank\" rel=\"noopener\">Evaluation of the LiveWell Method: Final Report<\/a>.<\/span> PDX Scholar, Portland State University Institute on Aging.<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.pdx.edu\/institute-on-aging\/research-other-projects\" target=\"_blank\" rel=\"noopener\">Institute on Aging, Portland State University, Research projects<\/a><\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Kohnen, B. (2021).\u00a0<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/static1.squarespace.com\/static\/657fab943cae5904b9e988f2\/t\/65a81ba3a8cb894f75c3020a\/1705515951156\/LiveWell%2BReduces%2BCosts%2Band%2BIncreases%2BProfits_new2024siteFNL.pdf\" target=\"_blank\" rel=\"noopener\">How LiveWell Reduces Cost and Increases Profit: Report by the Malden Collective.<\/a><\/span><\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Legault, A., &amp; Ducharme, F. (2009). Advocating for a parent with dementia in a long-term care facility: the process experienced by daughters. Journal of family nursing, 15(2), 198-219.<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/sharedsystems.dhsoha.state.or.us\/DHSForms\/Served\/de-526552_23.pdf\" target=\"_blank\" rel=\"noopener\">Quality Measurement Program Report for Oregon Community Based Care Facilities 2023 Annual Report<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">\u00a0<\/span>[\/vc_toggle][vc_toggle title=&#8221;Panel &#8211; Foundation for Health Care Quality, Healthcare Equity Award Winners &#8211; Kelli Houston, Nicole Jones, Van Chaudhari, Zandrea Harlin&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif;\">Bree Collaborative and Foundation for Health Care Quality Award winners discuss how they create processes and practices that enhance equity that result in measurable changes in the access to and quality of care for patients.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li style=\"text-align: left;\">Understand how collaborative care contributes to patient safety and outcomes.<\/li>\n<li style=\"text-align: left;\">Understand how organizations embed equity principles into best practices.<\/li>\n<li style=\"text-align: left;\">Understand specifics around quality improvement activities that are focused on equity.<\/li>\n<\/ol>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><br \/>\nResources<br \/>\n<a href=\"https:\/\/www.qualityhealth.org\/\" target=\"_blank\" rel=\"noopener\">Foundation for Health Care Quality<\/a><br \/>\n<a href=\"https:\/\/www.qualityhealth.org\/awards\/\" target=\"_blank\" rel=\"noopener\">Foundation for Health Care Quality Awards<\/a><br \/>\n<a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/FHCQ-Awards-Report-Final-PDF.pdf\" target=\"_blank\" rel=\"noopener\">2024 Mountain Climber Award for Excellence in Health Equity Project Summaries<\/a><br \/>\n<a href=\"https:\/\/www.qualityhealth.org\/bree\/\" target=\"_blank\" rel=\"noopener\">Bree Collaborative<\/a><br \/>\n<a href=\"https:\/\/www.qualityhealth.org\/bree\/evaluation\/\" target=\"_blank\" rel=\"noopener\">Bree Collaborative Evaluation Home Page<\/a><br \/>\n<a href=\"https:\/\/www.qualityhealth.org\/bree\/evaluation\/bree-collaborative-awards\/\" target=\"_blank\" rel=\"noopener\">Bree Collaborative Awards<\/a><\/p>\n<p><a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/CHPW-2024-Health-Disparities-Report-1.pdf\" target=\"_blank\" rel=\"noopener\">2024 COMMUNITY HEALTH PLAN OF WASHINGTON\u2019S Health Disparities Report<\/a><\/span><\/p>\n<p>&nbsp;[\/vc_toggle][vc_toggle title=&#8221;Patient decision aids to enhance shared decision making &#8211; Dan Matlock, Dawn Stacey, Randall Moseley&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif;\">Patient decision aids are effective interventions for supporting patients making health and healthcare decisions. Over 200 randomized controlled trials showed compared to usual care, patients who used patient decision aids had improve decision quality, improved decision-making process, and increased participation in decision making. The International Patient Decision Aid Standards provide a set of quality criteria for defining criteria to ensure it is a patient decision aid, essential criteria for minimizing the risk of a biased decision and enhancing criteria. Current research is focused on understanding best practices for implementing patient decision aids into clinical practices and health policies. <\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Understand the state of the science supporting patient decision aids.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Recognize challenges and facilitators for implementation of patient decision aids to enhance shared decision making.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Learn about applications in cancer screening and cardiac treatment decisions.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><br \/>\nDecision Aid Examples<br \/>\n<\/span><span style=\"font-family: arial, helvetica, sans-serif;\"><a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/CH_MAM1.pdf\" target=\"_blank\" rel=\"noopener\">Should I Get a Mammogram? Ages 50-74<\/a><br \/>\n<a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/CH_MAM2.pdf\" target=\"_blank\" rel=\"noopener\">Should I Get a Mammogram? Ages 75+<\/a><\/span>[\/vc_toggle][vc_toggle title=&#8221;Safety, Risk, and Intersex Management &#8211; Elizabeth Reis&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]The term \u201cpatient safety\u201d implies keeping patients safe from medical harm. How then might we evaluate harm that derives not from human or system error but from the medical approach itself? This presentation will explore the medical management of intersex traits (atypical sex development). Physicians have been trying to \u201cfix\u201d intersex since the early 19th century, and they have focused on children since the 1950s. Their efforts have been largely motivated by social anxieties about homosexuality and a sense that it would be better for children to grow up with \u201cnormal-looking\u201d genitals, a hunch that has turned out to be wrong. Many intersex adults who have endured such \u201cnormalizing\u201d surgeries have spoken about the physical and psychological harms that resulted from these cosmetic procedures. Though it might seem risky to let children grow up without them, activists have argued that pediatric genital surgeries violate human rights. \u201cPatient safety\u201d in this context would mean letting children grow up with genital, hormonal, or gonadal difference until they are old enough to make decisions about their bodies for themselves.<\/p>\n<p>Learning Objectives:<\/p>\n<ol>\n<li>The audience will learn about the historical motivations of intersex management.<\/li>\n<li>The audience will contemplate the meaning of medical harm in the context of pediatric genital surgeries.<\/li>\n<li>The audience will expand their understanding of patient safety when considering children\u2019s rights.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Shared Decision Making as a Strategy for Improving Patient Safety and Strengthening Relationships: One Institution\u2019s Path to a Shared Decision Making Culture &#8211; Leigh Simmons&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif;\">Dr. Simmons will share the experiences of building a culture of shared decision making at Massachusetts General Hospital, with a particular focus on programs in decision aid deployment, involvement of frontline workers in identifying areas for more shared decision making support, and supporting patients to increase their engagement with robust pre-visit preparation.<\/span><\/p>\n<p>Learning Objectives:<\/p>\n<ol>\n<li>Identify clinical areas for shared decision making at your institution.<\/li>\n<li>Describe strategies for shared decision-making implementation.<\/li>\n<li>Examine possible barriers to SDM implementation at your institution and formulate strategies to overcome these barriers.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Systemic Racism in Health Professions Education and Possible Solutions: Enhancing Patient Quality and Safety &#8211; Daryl Traylor&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif;\">This presentation addresses the issue of systemic racism in health professions education and its detrimental impact on both student experiences and patient quality and safety. Participants will gain an understanding of systemic racism, distinguish it from individual racism, and explore its historical and current manifestations within educational institutions. Through data, research findings, and real-world case studies, we will analyze the adverse effects of systemic racism on healthcare delivery, highlighting the increased risk of medical errors, health disparities, and diminished patient outcomes. The session will focus on practical solutions and strategies to mitigate these issues, including institutional changes, support systems for students, cultural competence training, and advocacy for policy reforms. Interactive elements, such as Zoom breakout discussions and case study analyses, will engage participants in reflective and solution-oriented activities.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><strong>Understand and Identify Systemic Racism in Health Professions Education<\/strong><br \/>\nBy the end of this session, participants will be able to define systemic racism and distinguish it from personally mediated and internalized racism, recognize its historical and current manifestations in health professions education, and understand its impact on student experiences and healthcare delivery, with a specific emphasis on patient quality and safety.<\/li>\n<li><strong>Analyze the Impact of Systemic Racism on Patient Quality and Safety<\/strong><br \/>\nBy the end of this session, participants will be able to explain how systemic racism in health professions education contributes to disparities in patient care, including increased risk of medical errors, reduced quality of care, and delayed diagnosis and treatment for marginalized groups. Participants will also engage in reflective discussions and case study analyses to identify real-world examples of these impacts.<\/li>\n<li><strong>Develop and Implement Strategies to Mitigate Systemic Racism and Improve Patient Outcomes<\/strong><br \/>\nBy the end of this session, participants will be able to propose and evaluate solutions and strategies aimed at mitigating systemic racism within their institutions. These strategies will include institutional changes, support systems for students, cultural competence training, and advocacy for policy changes, all designed to enhance patient quality and safety. Participants will also commit to actionable steps they can take in their educational or professional environments to contribute to these efforts.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=&#8221;The Leapfrog Group \u2013 Informing Decisions and Making Care Safe &#8211; Missy Danforth&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Overview of Leapfrog\u2019s national hospital ratings and how they can be used by patients, purchasers, and others to make hospital care safer and higher quality<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Participants will learn about each of Leapfrog\u2019s national ratings programs for hospitals.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Participants will learn about which measures are included in each of Leapfrog\u2019s programs.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Participants will learn how patients, purchasers, hospitals, and other can use the published ratings.<\/span><\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Transforming BC Health Care: The Power of the Patient Voices Network &#8211; Jami Brown&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif;\">The Patient Voices Network (PVN) is a community of patients, families, and caregivers who team up with health care professionals to improve health care in British Columbia. Since 2009, PVN has connected thousands of people to work together for better health care.\u00a0PVN helps build strong partnerships, encourages mutual learning, and involves patients in decision-making to address health care challenges.\u00a0PVN makes a difference by:<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Building Relationships<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Learning from Each Other<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Understanding Challenges and Opportunities<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Informing Decisions<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Join us to hear how PVN\u2019s collaborative approach has transformed health care in BC and learn about the exciting future of health care co-production in the province.<\/span><\/p>\n<p>Learning Objectives:<\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Describe at least three specific ways in which the Patient Voices Network (PVN) has connected patients, families, caregivers, and health care professionals to improve health care in British Columbia.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Identify and explain at least two effective strategies and provide two examples of successful knowledge sharing and partnership-building between patients and health care teams, as demonstrated by the PVN, after the workshop.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Develop a personal action plan that includes at least three specific steps to apply PVN\u2019s collaborative principles to improve health care decision-making and practice in their own communities.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">\u00a0<\/span>[\/vc_toggle][vc_toggle title=&#8221;Using Physical, Testimonial and Documentary Evidence to Investigate Patient Harm Events &#8211; Jonathan Stewart&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Although investigating patient harm events is an essential function of the job for many patient safety, risk management, and patient experience professionals, many find limited opportunities for training on this skill. This presentation will describe the role of investigative interviews in fact-finding, introduce the cognitive interviewing protocol, and offer practical advice for investigations in healthcare settings.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Learning Objectives:<\/span><\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Describe the elements of thorough and credible investigations into patient harm events.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Explain the Cognitive Interviewing protocol.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Discuss the use of testimonial, documentary, and physical evidence to inform the analysis of patient harm events.<\/span><\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_column_text][\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Speakers&#8221; tab_id=&#8221;1686791062470-8a94bc87-8454&#8243;][vc_toggle title=&#8221;Barbara Kohnen Adriance, MPP&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><strong>Hard Truths about the Long-Term Care Sector: Where do we go from here?<\/strong><\/span><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10663 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/Barbara-Kohnen-pic-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<p><strong>Barbara Kohnen Adriance, MPP<\/strong><\/p>\n<p>Barbara Kohnen Adriance, MPP is the Founder and CEO of The Malden Collective, a company that provides coaching and training services for teams working in long term care facilities. She is best known for creating the LiveWell Method, a quality assurance and performance improvement method that has reached more than 158 communities nationwide. Barbara has been in the health care sector 15 years, serving previously as head of training and human centered design at CareOregon, a Medicaid managed care organization. Her company has been recognized by the Oregon Department of Human Services as a contributor to improved quality of care and quality of life through its Quality Care Fund grant program. Barbara\u2019s first career was in international policy advocacy in Washington DC, and she has deep regional experience in Central America and Mexico. Now she lives in Portland Oregon with her husband Jim and enjoys family, backpacking, and gardening with native plants.<\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:barbarak@maldencollective.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: arial, helvetica, sans-serif;\">barbarak@maldencollective.com<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;Carolyn Canfield&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><strong>A Restorative Approach to Trust and Preparing for Uncertainty<\/strong><\/span><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10671 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/Carolyn-Canfield-5-150x150.jpeg\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<p><strong>Carolyn Canfield<\/strong><\/p>\n<p>Carolyn Canfield works as a citizen-patient to expand partnership with patients and caregivers across all facets of healthcare: professional education, service design, practice improvement, policy development, research and governance. Widowed in 2008 by healthcare tragedy led her to full-time activism, earning recognition in 2014 as Canada\u2019s first Patient Safety Champion. In the same year, Carolyn was appointed to faculty in the Department of Family Practice at the University of British Columbia. At UBC, she actively supports the Patient and Community Partnership for Education, the Innovation Support Unit, the Centre for Health Education Scholarship, the Gateway Clinic for interprofessional training in team-based primary care (opening 2025), patient safety curriculum and instruction, enriched learning environments, and medical school candidate selection and admissions policy for the Faculty of Medicine. Provincial, national and international healthcare research roles include patient partner, co-researcher, advisor,\u00a0funding\u00a0adjudicator\u00a0and journal manuscript reviewer. In 2017 Carolyn co-founded the independent peer-led Patient Advisors Network\u00a0patientadvisors.ca\u00a0to develop citizen-patient capacity and leadership across Canada. Carolyn was a plenary speaker at the 2014 Northwest Patient Safety Conference.<\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:carolyn.canfield@ubc.ca\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: arial, helvetica, sans-serif;\">carolyn.canfield@ubc.ca<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;Cynthia Clark, Ph.D., RN, ANEF, FAAN&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><strong>Civility Rising! Best Practices to Inspire Healthy Work Environments<\/strong><\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10651 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/Dr.-Cynthia-Clark-Headshot-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/span><\/p>\n<p><strong>Cynthia Clark, Ph.D., RN, ANEF, FAAN<\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Dr. Cynthia Clark is Founder of <a href=\"https:\/\/www.boisestate.edu\/research-ott\/civility-matters\/\" target=\"_blank\" rel=\"noopener\">Civility Matters<\/a>, Professor Emeritus at Boise State University and an award-winning professor, scholar, and author. As a nurse\/therapist, she specialized in adolescent mental health, substance abuse recovery, and suicide and violence prevention. For two decades, Dr. Clark taught a variety of nursing courses in her role as a tenured university professor. She is a fellow in the American Academy of Nursing, the NLN Academy of Nursing Education, and co-chaired the American Nurses Association Professional Panel on Incivility, Bullying, and Workplace Violence. Her ground-breaking work on fostering civility and healthy work environments has brought national and international attention to the controversial issues of incivility in academic and work environments around the globe.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">Her theory-driven interventions, empirical measurements, theoretical models, and reflective assessments provide best practices to prevent, measure, and address uncivil behavior and to create healthy workplaces. She is the recipient of numerous teaching, service, and research awards, Distinguished Visiting Scholar at 12 universities\u2014and widely acclaimed for her engaging presentations. Her empirical assessments have been translated into 16 world languages and used by scholars in 32 countries on 5 continents.<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Access to Dr. Clark\u2019s empirical measurements, theoretical models, and reflective assessments can be obtained by browsing her <em><a href=\"https:\/\/www.boisestate.edu\/research-ott\/civility-matters\/\">Civility Matters<\/a><\/em> website and scrolling to the Licensed Works link. <\/span>Dr. Clark\u2019s newest book, <a href=\"https:\/\/www.sigmamarketplace.org\/core-competencies-of-civility-in-nursing-healthcare\" target=\"_blank\" rel=\"noopener\">Core Competencies of Civility for Nursing &amp; Healthcare<\/a> is a must- read for all health care professionals <span style=\"font-family: arial, helvetica, sans-serif;\">which details evidence-based strategies to foster civility and healthy work environments. There is an ancillary facilitator guide and learner workbook associated with the book. The much anticipated 3<sup>rd<\/sup> edition of her book, <em>Creating and Sustaining Civility in Nursing Education: A Faculty Field Guide<\/em> is scheduled to be released spring 2025.<\/span><\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:cclark@boisestate.edu\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px;\">cclark@boisestate.edu<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;Dan Matlock, MD, MPH&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"color: #0000ff; font-family: arial, helvetica, sans-serif;\"><strong>Patient decision aids to enhance shared decision making<\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10687 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/1-Dan-Matlock-pic-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<p><strong>Dan Matlock, MD, MPH<\/strong><\/p>\n<p>Dr. Matlock is Assistant Professor of Medicine, University of Colorado Health Sciences Center. He is a clinician-researcher with a strong interest in medical decision making and patient-centered care. Specifically, focusing on how older and sicker adults make decisions about invasive technologies using implantable defibrillators as a model.<\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:daniel.matlock@cuanschutz.edu\">daniel.matlock@cuanschutz.edu<\/a>[\/vc_toggle][vc_toggle title=&#8221;Danielle Ofri, MD, Ph.D., D.Litt (Hon), FACP&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<span style=\"color: #0000ff; font-family: arial, helvetica, sans-serif;\"><strong>Opening Keynote &#8211; When We Do Harm: Medical Error and the Human Condition<\/strong><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10649 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/Danielle-ofri-pic-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/span><\/p>\n<p><strong>Danielle Ofri, MD, Ph.D., D.Litt (Hon), FACP<\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Danielle Ofri, MD, PhD is a primary care internist at Bellevue Hospital, the oldest public hospital in the country. She is Founder\/Editor-in-Chief of the <em><a href=\"http:\/\/blr.med.nyu.edu\/\" target=\"_blank\" rel=\"noopener\">Bellevue Literary Review<\/a>, <\/em>and is a clinical professor of medicine at NYU School of Medicine.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Danielle Ofri is the author of six books about life in medicine:<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"https:\/\/danielleofri.com\/books\/when-we-do-harm\/\" target=\"_blank\" rel=\"noopener\">When We Do Harm: A Doctor Confronts Medical Error<\/a><\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/what-doctors-feel\/\" target=\"_blank\" rel=\"noopener\">What Doctors Feel: How Emotions Affect the Practice of Medicine<\/a><\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/medicine-in-translation\/\" target=\"_blank\" rel=\"noopener\">Medicine in Translation<\/a><\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/what-patients-say-what-doctors-hear\/\" target=\"_blank\" rel=\"noopener\">What Patients Say; What Doctors Hear<\/a><\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/incidental-findings\/\">Incidental Findings<\/a><\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><em><a style=\"color: #0000ff;\" href=\"http:\/\/danielleofri.com\/books\/singular-intimacies\/\" target=\"_blank\" rel=\"noopener\">Singular Intimacies: Becoming a Doctor at Bellevue<\/a><\/em><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Danielle Ofri writes about medicine and the doctor-patient relationship for the <em><a href=\"https:\/\/www.newyorker.com\/contributors\/danielle-ofri\" target=\"_blank\" rel=\"noopener\">New Yorker<\/a>,<\/em> the <em><a href=\"https:\/\/danielleofri.com\/category\/articles\/nytimes\/\" target=\"_blank\" rel=\"noopener\">New York Times<\/a><\/em>, the <em><a href=\"https:\/\/danielleofri.com\/category\/articles\/lancet\/\" target=\"_blank\" rel=\"noopener\">Lancet<\/a>,<\/em> and the<em> <a href=\"https:\/\/danielleofri.com\/category\/articles\/nejm\/\" target=\"_blank\" rel=\"noopener\">New England Journal of Medicine<\/a>.<\/em> Her articles have also appeared in <em>Slate Magazine<\/em>, the<em> Los Angeles Times, <\/em>the<em> Washington Post,<\/em> the <em>Atlantic<\/em>, <em>CNN <\/em>and on <em>National Public Radio<\/em>.\u00a0<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">She was also editor of a medical textbook\u2014<em>The Bellevue Guide to Outpatient Medicine<\/em>\u2014which won a Best Medical Textbook award.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Her writings have been selected twice for <em>Best American Essays <\/em>and also for <em>Best American Science Writing<\/em>. She has received the McGovern Award from the American Medical Writers Association for \u201cpreeminent contributions to medical communication,\u201d and an honorary doctorate of humane letters.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Other recent awards include:<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">2023 Guggenheim Fellowship<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">2023 Davies Memorial Award from the American College of Physicians<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">2022 National Humanism in Medicine Medal from the Gold Foundation<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">2020 Global Listening Legend Award<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Danielle Ofri has given TED talks on <a href=\"http:\/\/tedmed.com\/talks\/show?id=309134\" target=\"_blank\" rel=\"noopener\">Deconstructing Perfection<\/a> and <a href=\"https:\/\/www.youtube.com\/watch?v=yToDJlfa_Tc\" target=\"_blank\" rel=\"noopener\">Fear: A Necessary Emotion<\/a>, and has also performed stories for the <a href=\"https:\/\/www.youtube.com\/watch?v=9h5lkiizC7M\" target=\"_blank\" rel=\"noopener\">Moth<\/a>. She is featured in the documentaries \u201c<a href=\"https:\/\/www.whydoctorswrite.org\/\" target=\"_blank\" rel=\"noopener\">Why Doctors Write<\/a>\u201d and \u201c<a href=\"https:\/\/docs.afi.com\/2021\/movies\/white-coat-rebels\/\" target=\"_blank\" rel=\"noopener\">White Coat Rebels<\/a>.\u201d<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">An ever-struggling student of the cello, she is slogging\u2014ever so slowly\u2014through all 36 movements of the Bach cello suites.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Daryl Traylor, M.S., MPH, Ph.D.&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"font-family: arial, helvetica, sans-serif; color: #0000ff;\"><strong>Systemic Racism in Health Professions Education and Possible Solutions: Enhancing Patient Quality and Safety<\/strong><\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10682 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/Daryl-Traylor-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/span><\/p>\n<p><strong>Daryl Traylor, M.S., MPH, Ph.D.<\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Daryl Traylor is an academic and researcher, currently serving as a faculty member at Eastern Washington University. With a background in teaching and research, he has worked in T-cell and HIV biology, HIV PrEP, and cancer biology. Daryl&#8217;s educational journey reflects his dedication to learning and the sciences, holding multiple advanced degrees and currently expanding his knowledge as a medical student, MBA-Healthcare Administration student, and DrPH student. Originally from Houston, Texas, he lived in Chandler, AZ for 16 years, following a 20-year service in the Active Duty Army, Oklahoma Army National Guard, and Oklahoma Air National Guard. Daryl now resides in San Antonio, Texas with his wife Eboni and their two cats, Loki and Thor. <\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:dtraylor1@ewu.edu\"><span style=\"font-family: arial, helvetica, sans-serif;\">dtraylor1@ewu.edu<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;David Newman-Toker, MD, Ph.D.&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff; font-family: arial, helvetica, sans-serif;\"><strong>AI for Clinical Diagnosis at the Crossroads: A Tale of Two Possible Futures<\/strong><\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10654\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/NewmanToker-David_Johns-Hopkins-Univ-300x300.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/span><\/p>\n<p><strong>David Newman-Toker, MD, Ph.D.<\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">David Newman-Toker, M.D. Ph.D. is Professor of Neurology, Ophthalmology, and Otolaryngology, and is the inaugural recipient of the David Robinson Professor in Vestibular Neurology. He holds joint appointments in Emergency Medicine and Health Sciences Informatics at the Johns Hopkins University School of Medicine, as well as in Epidemiology and Health Policy &amp; Management at the Johns Hopkins Bloomberg School of Public Health.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Dr. Newman-Toker&#8217;s academic mission is to eliminate harms from diagnostic errors and maximize the accuracy and efficiency of diagnostic testing in clinical practice. He is as a Core Faculty member of the Armstrong Institute for Patient Safety &amp; Quality, where he serves as Director of the Armstrong Institute Center for Diagnostic Excellence, focused on enhancing diagnostic safety, quality, and value.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Dr. Newman-Toker&#8217;s research focuses on preventing missed strokes in the emergency department and primary care, especially among patients presenting with acute, severe vertigo or dizziness. He and his collaborators have developed innovative methods to diagnose stroke through careful bedside examination of eye movements. He is now translating these innovations into clinical practice through the use of novel technologies at the point of care.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Dr. Newman-Toker&#8217;s clinical expertise is in disorders of the brainstem and cranial nerves, including visual loss, double vision, and vertigo. He serves as Director of the Division of Neuro-Visual &amp; Vestibular Disorders. His clinical practice focuses on emergency evaluation of patients with acute vertigo and dizziness. He does not currently have an outpatient clinic practice.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Dr. Newman-Toker completed his undergraduate education at Yale University (B.S., 1991) and his medical training at the University of Pennsylvania School of Medicine (M.D., 1995). After completing his Neurology residency at the Massachusetts General Hospital (1999), he went on to complete fellowships in Neuro-Ophthalmology at Harvard University\/Massachusetts Eye &amp; Ear Infirmary (2000) and in Neuro-Otology at the Johns Hopkins University School of Medicine (2002). He completed his doctoral training in clinical research methods at the Johns Hopkins Bloomberg School of Public Health through the Graduate Training Program in Clinical Investigation (Ph.D., 2007).<\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:toker@jhu.edu\"><span style=\"font-family: arial, helvetica, sans-serif;\">toker@jhu.edu<\/span><\/a><\/p>\n<p>&nbsp;[\/vc_toggle][vc_toggle title=&#8221;Dawn Stacey, RN, PhD, FRSC, FCAHS, FAAN, FCAN&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff; font-family: arial, helvetica, sans-serif;\"><strong>Patient decision aids to enhance shared decision making<\/strong><\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10686 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/2-Dawn-Stacy-pic-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/span><\/p>\n<p><strong>Dawn Stacey, RN, PhD, FRSC, FCAHS, FAAN, FCAN<\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Dawn Stacey is the Vice Dean Research in the Faculty of Health Sciences of University of Ottawa, Canada. She holds a Research Chair in Knowledge Translation to Patients and is the Co-Scientific Director of the Patient Decision Aids Research Group at the Ottawa Hospital Research Institute. Her research uses co-production to develop, evaluate, and implement interventions to support patients and their families to be involved in healthcare decisions. With her outstanding and continuous accomplishments in research, she has received fellowships with the Royal Society of Canada (FRSC), American Academy of Nursing (FAAN), Canadian Academy of Health Sciences (FCAHS), and the Canadian Academy of Nursing (FCAN).<\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:dstacey@uottawa.ca\"><span style=\"font-family: arial, helvetica, sans-serif;\">dstacey@uottawa.ca<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;Elizabeth Reis, Ph.D.&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff;\">Safety, Risk, and Intersex Management<\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10453 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/lizzie-reis-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/lizzie-reis-150x150.jpg 150w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/lizzie-reis-300x300.jpg 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/lizzie-reis.jpg 560w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/strong><\/span><\/p>\n<p><strong>Elizabeth Reis, Ph.D.<\/strong><\/p>\n<p>Is a professor at the Macaulay Honors College at the City University of New York where she teaches courses on Medical Ethics; Reproductive Technologies; Gender, Sex, and Bioethics; and Disability Studies. She graduated from Smith College and received her Ph.D. in History at the University of California, Berkeley. Reis is the author of Bodies in Doubt: An American History of Intersex (2nd edition 2021); Damned Women: Sinners and Witches in Puritan New England; and the editor of American Sexual Histories. She has published essays in the Hastings Center Report, Bioethics Forum, Journal of American History, Perspectives in Biology and Medicine, the New York Times, and TIME Magazine. Reis is a member of the Ethics Committee at New York Presbyterian Weill Cornell Hospital and an editor of Nursing Clio, a collaborative online journal that focuses on the intersection of gender, history, and medicine. She is a former board member of interACT: Advocates for Intersex Youth and a current board member of Talia\u2019s Voice: Projects for Patient Safety.<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><a href=\"https:\/\/youtu.be\/YoWkhvd8IBg\">Living an intersex life, CBS Sunday Morning<\/a><\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:elizabeth.reis@mhc.cuny.edu\"><span style=\"font-family: arial, helvetica, sans-serif;\">elizabeth.reis@mhc.cuny.edu<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;Health Equity Award Winners &#8211; &#8211; Kelli Houston, Leo Sergio Morales, MD, Nicole Jones, Natalia Usoltseva MD, FACP, MHAi, Zandrea Harlin&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff;\">Foundation for Health Care Quality, Award Winners Round Table<\/span><\/h4>\n<p><strong>Kelli Houston<\/strong><\/p>\n<p>Kelli Houston is the Chief Equity Officer for Community Health Plan of Washington (local not-for-profit, serving vulnerable members throughout the state of Washington), where she is responsible for leading DEI strategic planning and execution across the organization.\u00a0 She is the chair of the statewide Equity Council and serves on several community-led committees overseeing key priorities in advancing organizations with an anti-racism approach. She comes to us with over 17 years of DEI Leadership experience across the health and human sector with emphasis on health and racial equity and ensuring that culturally diverse communities live healthier lives and receive the care they need and deserve.<\/p>\n<p><strong>Contact Information:<\/strong><br \/>\nkelli.houston@chpw.org<\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10754 size-full\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/UW_Morales_Leo2.jpeg\" alt=\"\" width=\"180\" height=\"186\" \/><\/p>\n<p><strong>Leo Sergio Morales, MD<\/strong><\/p>\n<p>Leo Sergio Morales, MD, is a Professor and Assistant Dean with the Office for Health Care Equity at UW Medicine.\u00a0 He also serves as co-director for the Latino Center for Health, a state funded interdisciplinary health sciences research center focusing on Latino health issues in Washington State and the Pacific Northwest region. Dr. Morales received his medical degree and Master\u2019s degree in public health from the University of Washington, and his doctorate in policy analysis from the Rand Graduate School.\u00a0 He completed an internship and residency in primary care internal medicine at the San Francisco General Hospital\/UCSF and a fellowship in primary care research at UCLA.\u00a0 Prior to joining the faculty at the University of Washington in 2014, he was a faculty member at UCSF and UCLA schools of medicine and an investigator at the Group Health Research Institute.<\/p>\n<p><strong>Contact Information:<\/strong><br \/>\nlsm2010@uw.edu<\/p>\n<hr \/>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10677 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/natalia-150x150.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/natalia-150x150.png 150w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/natalia-300x300.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/natalia.png 351w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/strong><\/p>\n<p><strong>Natalia Usoltseva MD, FACP, MHA<\/strong><\/p>\n<p>Natalia Usoltseva MD, FACP, MHA\u00a0 is\u00a0an internal medicine physician, practicing as a PCP for the last 10 years who received a master\u2019s degree in Health Administration at the University of Washington.\u00a0Over the past 5 years, she has\u00a0been serving as a clinical medical director to support operations and provide on-site leadership at primary care and urgent care facilities. She\u00a0has\u00a0also served as a physician lead for the population health at UW Primary Care and chair of the UW Medicine Population Health Committee for Equity and Quality of Adult Ambulatory Diabetes Care.<\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:usoltsev@uw.edu\">usoltsev@uw.edu<\/a><\/p>\n<hr \/>\n<p><img decoding=\"async\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/Nicole-Jones.png\" alt=\"\" \/><\/p>\n<p><strong>Nicole Jones<br \/>\n<\/strong><\/p>\n<p>When not enjoying the scenic hiking trails of Washington, Nicole Jones works for UnitedHealthcare Washington State Medicaid plan as the Behavioral Health Clinical Director. Nicole is a licensed clinical social worker and certified substance use disorder professional, who has obtained additional mental health specialties for working with children and geriatric populations, as well as individuals with intellectual disabilities. Nicole holds a master\u2019s in business administration with concentrations in finance, general business, international business, and accounting. Her varied career within the Medicaid marketplace, working in residential treatment, crisis services, utilization management, and clinical administration, has fueled Nicole\u2019s passion for finding innovative products to improve service and care for the members she serves.<\/p>\n<p><strong>Contact Information:<br \/>\n<\/strong><a href=\"mailto:nicole.jones1@uhc.com\">nicole.jones1@uhc.com<\/a><\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10818\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/ZandyHarlin_cjk_004-199x300.jpg\" alt=\"\" width=\"103\" height=\"155\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/ZandyHarlin_cjk_004-199x300.jpg 199w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/ZandyHarlin_cjk_004-678x1024.jpg 678w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/ZandyHarlin_cjk_004-768x1161.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/ZandyHarlin_cjk_004-1016x1536.jpg 1016w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/ZandyHarlin_cjk_004-1355x2048.jpg 1355w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/ZandyHarlin_cjk_004.jpg 1588w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/p>\n<p><strong>Zandrea Harlin<\/strong><\/p>\n<p>Zandrea\u2019s clinical nursing background is in behavioral health. She started her career in community mental health and spent the thirteen years working at Kaiser Permanente Washington. Zandrea is passionate about using her frontline clinical perspective and public health skills to help build care delivery systems that deliver on the promise of equity, quality, service, and cost.<\/p>\n<p>Zandrea also worked as a primary care leader and for the last 10 years she has worked in a variety of roles in Quality and Population Health. Zandrea is currently the Director of Quality at Kaiser Permanente Washington and loves to explore the structural and programmatic ways to improve the health of our members and communities. Zandrea is honored to support teams with accreditation, safety, quality improvement, and reporting, and her favorite part of her role in quality is partnering with teams and patients to identify health disparities and develop strategies to eliminate them.<\/p>\n<p><strong>Contact Information:<br \/>\n<\/strong><a href=\"mailto:zandrea.t.harlin@kp.org\">zandrea.t.harlin@kp.org<\/a>[\/vc_toggle][vc_toggle title=&#8221;Jami Brown, Annmarie Elderkin, Hugh Alley&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff;\">Transforming BC Health Care: The Power of the Patient Voices Network<\/span><\/h4>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10714 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/jami-brown-photo-1-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/strong><\/p>\n<p><strong>Jami Brown<\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Engagement Leader, Patient &amp; Public Engagement. Jami joined Health Quality BC in February 2016, where she brings her passion for working with people to her role as an Engagement Leader. Prior to joining the Council, she led the communications and engagement strategy for the largest provider of seniors housing in British Columbia. Before that, she spent 10 years at Fraser Health leading a multidisciplinary team focused on creating healthier communities. Throughout her career, Jami has enthusiastically supported doing everything she can to draw on the richness of our collective experiences to build a health care system that works for everyone. Jami holds a Master of Arts in Professional Communication from Royal Roads University, a Bachelor of Arts in Communications from Western Washington University and is a certified trainer in Public Participation and LEAN Healthcare.<\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:jami.brown@healthqualitybc.ca\"><span style=\"font-family: arial, helvetica, sans-serif;\">jami.brown@healthqualitybc.ca<\/span><\/a><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10851\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/annmarie-elderkin-e1727569230469-279x300.jpg\" alt=\"\" width=\"149\" height=\"160\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/annmarie-elderkin-e1727569230469-279x300.jpg 279w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/annmarie-elderkin-e1727569230469.jpg 317w\" sizes=\"auto, (max-width: 149px) 100vw, 149px\" \/><\/strong><\/p>\n<p><strong>Annmarie Elderkin <\/strong>&#8211; Patient Partner, Vancouver Island, British Columbia<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">I am a Patient Advisor and a survivor of childhood sexual abuse, severe bullying from kindergarten through high school, physical and emotional abuse by a sibling, emotional abuse from my war veteran father, and severe emotional and physical abuse from my spouse.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">As an adult, I began my recovery journey with \u201cHere and Now Therapy.\u201d This approach allowed me to talk about my past for only five minutes. Instead, I focused on my plans for today, tomorrow, next week, next month, the next six months, and the upcoming year. During this time, I was diagnosed with severe depression, bipolar disorder, schizophrenia, psychosis, and post-traumatic stress disorder (PTSD). I refer to my voices as \u201cthe Background Interference Committee.\u201d I am pleased to share that after more than 20 years of trying various medications, I have found success with Abilify by injection. This medication, combined with a healthier diet that includes fewer carbs and sugars, has given me a new lease on life. Additionally, the symptoms of my conditions were exacerbated by untreated diabetes in my earlier years.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">I also run Annmarie\u2019s Angel Network, where I source resources and services for low-income seniors and individuals with disabilities. I request items online, and wonderful people across Canada and the USA generously donate what is needed. My clients and I are truly grateful for their kindness.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">I became a Patient Advisor several years ago with the Patient Voice Network on a COVID-19 committee. I later joined the Red Fish Healing Centre and Heartwood as a Patient Advisor. Through my experiences with these committees, I successfully contributed to the Enhanced Crisis Line Committee, where I hope to leave a legacy of positive change. I strive to be a voice for those who feel unheard in these committees and focus groups.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">My dream job is to gain the skills and abilities necessary to work full-time as a peer support worker in a psychiatry unit once I improve my physical health. I take pride in my part-time role as a Community Support Worker for the Nanaimo Community Living Association (NACL) and my volunteer work with the Patient Voice Network (PVN). I encourage others to become Patient Advisors as well.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">On my Journey I wrote three books and published two on Amazon. My Children did suffer because of my returning to Halifax from Yellowknife however both in their Adult lives received counselling and are thriving. One is pursuing their master\u2019s degree in education and the other has opened an Ayawaska, Psychedelic Treatment Residence on Vancouver Island.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">I want to express my heartfelt gratitude to all the wonderful caregivers who have made a remarkable difference in my life and the lives of my family, community, nation, and world. I especially appreciate the care and patience of my children, family, and extended family.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">I have been under the care of cardiologists since birth. For the last 30 years, I\u2019ve been monitored at the Pacific Adult Congenital Heart Clinic at St. Paul\u2019s Hospital. During one of my regular checkups, I noticed a bulletin seeking Patient Partners. Since 2019, I have been an active Patient Partner, participating in over 15 different engagements.<\/span><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10853 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/Hugh-Alley2-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<p>Hugh Alley<\/strong> &#8211; Patient Partner,\u00a0Metro Vancouver, British Columbia<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">I am a husband, father, author, consultant, and much more. Personally, I\u2019ve been married to my amazing partner for over 30 years, and we have two adult children who have successfully launched into their own lives. We\u2019re especially excited that our son just got married!<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Professionally, I have primarily worked as an industrial engineer, managing three factories and a department within a government agency. I\u2019ve written two books focused on developing front-line supervisors, and I frequently appear on podcasts, regularly writing and speaking about front-line leadership and continuous improvement. My hope is that my efforts help create better work environments for others.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">I am also a patient, though that does not define me. I was born with a complex set of congenital heart defects and spent a significant amount of time in hospitals as a child. These experiences have shaped my outlook in ways I am still discovering. The open-heart surgery I underwent at the age of two was developed just six months prior, and a second surgery at seventeen replaced a failed valve.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">As an adult, I have remained active, enjoying skiing, sailing, cycling (including extended road trips), canoeing, and kayaking. In my early forties, I received my first pacemaker, and I am now on my fifth device\u2014an implantable defibrillator\u2014and I am 100% paced. I continue to stay active through hiking and kayaking. In 2010, I competed at the National Masters Regatta, and in 2019, I enjoyed a week-long kayaking trip in Haida Gwaii. Most people who meet me have no idea about my medical history, and I prefer it that way.<\/span><\/p>\n<p>I have been under the care of cardiologists since birth. For the last 30 years, I\u2019ve been monitored at the Pacific Adult Congenital Heart Clinic at St. Paul\u2019s Hospital. During one of my regular checkups, I noticed a bulletin seeking Patient Partners. Since 2019, I have been an active Patient Partner, participating in over 15 different engagements.[\/vc_toggle][vc_toggle title=&#8221;Jonathan Stewart, JD, MSc, MS, RN, CPPS, CPHRM&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff; font-family: arial, helvetica, sans-serif;\"><strong>Using Physical, Testimonial and Documentary Evidence to Investigate Patient Harm Events<\/strong><\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10661 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/JDStewart-headshot-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/JDStewart-headshot-150x150.jpg 150w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/JDStewart-headshot-300x300.jpg 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/JDStewart-headshot.jpg 640w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/span><\/p>\n<p><strong><span style=\"font-family: arial, helvetica, sans-serif;\">Jonathan D. Stewart, JD, MSc, MS, RN, CPPS, CPHRM<\/span><\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Jonathan D. Stewart, JD, MSc, MS, RN, CPPS, CPHRM is a patient safety professional, healthcare risk manager, and educator. He oversees the provision of BETA Healthcare Group\u2019s consultation, education, and risk assessment services to hospitals, healthcare facilities, and medical groups. Prior to joining BETA, Mr. Stewart served as the Patient Safety Officer for the Veterans Health Administration\u2019s Northwest Network (VISN20). He is experienced in both administrative and adverse event investigations, and in facilitating root cause analyses. He is a past chair of the Washington Patient Safety Coalition steering committee and is a past president of the American Association of Nurse Attorneys. Mr. Stewart received his law degree from the University of Tulsa and holds master\u2019s degrees in nursing\/health policy from the University of California at San Francisco and in human factors and system safety from Lund University in Sweden.<\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:jonathan.stewart@betahg.com\"><span style=\"font-family: arial, helvetica, sans-serif;\">jonathan.stewart@betahg.com<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;Leigh Simmons, MD&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff;\">Shared Decision Making as a Strategy for Improving Patient Safety and Strengthening Relationships: One Institution\u2019s Path to a Shared Decision Making Culture<\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Leigh Simmons, MD, is an internal medicine physician at Massachusetts General Hospital and assistant professor of medicine at Harvard Medical School.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">She is the Medical Director of the MGH Health Decision Sciences Center where she studies the use of decision aids to help patients and clinicians in the shared decision making process. Dr. Simmons develops and conducts training of physicians and staff in communication skills focused on improving decision making with patients. Her clinical practice is with the Internal Medicine Associates at Massachusetts General Hospital. In addition to her clinical and research interests, Dr. Simmons is a medical student educator and directs the internal medicine clerkship for Harvard Medical School students\u00a0at Massachusetts General Hospital.<\/span><\/p>\n<p><strong><span style=\"font-family: arial, helvetica, sans-serif;\">Contact Information:<\/span><\/strong><br \/>\n<a href=\"mailto:lhsimmons@mgh.harvard.edu\"><span style=\"font-family: arial, helvetica, sans-serif;\">lhsimmons@mgh.harvard.edu<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;Missy Danforth&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff;\">The Leapfrog Group \u2013 Informing Decisions and Making Care Safe<\/span><\/h4>\n<p><strong><span style=\"font-family: arial, helvetica, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10684 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/MDanforth_New_Headshot2_0-1-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/span><\/strong><\/p>\n<p><strong><span style=\"font-family: arial, helvetica, sans-serif;\">Missy Danforth<\/span><\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Missy Danforth is the Senior Vice President of Health Care Ratings at The Leapfrog Group, a Washington, DC based, not-for-profit organization representing the nation\u2019s largest employers and purchasers of health benefits working to make great leaps forward in the safety, quality, and value of healthcare.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">At Leapfrog, Ms. Danforth serves as member of Leapfrog\u2019s senior leadership team informing Leapfrog\u2019s strategic direction, engaging experts and stakeholders, and analyzing program results to engage purchasers and consumers and to drive safety and quality improvements. Ms. Danforth administers Leapfrog\u2019s various measurement and public reporting activities including the Leapfrog Hospital and Ambulatory Surgery Center Surveys, the Hospital Safety Grade, Leapfrog\u2019s Value-Based Purchasing Program, the Leapfrog\u2019s new recognition program, which recognizes hospitals providing exceptional care for patients with diabetes, in partnership with the American Diabetes Association.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Ms. Danforth services on the governance board of Battelle\u2019s Partnership for Quality Measurement (PQM), is the former chair of the National Quality Forum\u2019s Consensus Standards Approval Committee (CSAC) and serves on various other national committees and technical expert panels. She is currently leading a four-year project to develop national standards for diagnostic safety and quality in hospitals.<\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:mdanforth@leapfrog-group.org\"><span style=\"font-family: arial, helvetica, sans-serif;\">mdanforth@leapfrog-group.org<\/span><\/a>[\/vc_toggle][vc_toggle title=&#8221;Randy Moseley, MD&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff; font-family: arial, helvetica, sans-serif;\"><strong>Patient decision aids to enhance shared decision making<\/strong><\/span><\/h4>\n<p><img decoding=\"async\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/3-Randy-pic.jpg\" alt=\"\" \/><\/p>\n<p><strong>Randy Moseley, MD<\/strong><\/p>\n<p>Dr. Moseley received his M.D. from the University of Washington. After completing an Internal Medicine residency at the University of Utah, he practiced General Internal Medicine in rural Wyoming for 15 years before returning to Washington State and joining Wenatchee Valley Medical Center (now Confluence Health). He founded their Hospitalist Service in 2002, and with this began to realize the importance of systems of care in the quest to improve care quality and outcomes. This led to a career transition into health care quality beginning in 2007. He recently retired from his position as Medical Director of Patient Safety and Risk at Confluence Health. His quality improvement work included enhancing care quality through structured team communication, fostering an organizational culture of safety, promotion of shared decision making and patient engagement, and optimizing the approach to medical errors. His engagement on the state level has included work with the Washington Patient Safety Coalition, the Washington Health Alliance, the Washington State Choosing Wisely Taskforce, the Washington State Hospital Association Patient Safety Committee, the Robert Bree Collaborative, and Communication and Resolution Program adoption.<\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:Randal.Moseley@confluencehealth.org\">Randal.Moseley@confluencehealth.org<\/a>[\/vc_toggle][vc_toggle title=&#8221;Sian Hsiang-Te Tsuei, MD, Ph.D.&#8221; custom_font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<h4><span style=\"color: #0000ff;\">Artificial Intelligence and health care: Its applications and hidden dangers<\/span><\/h4>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10681 size-thumbnail\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/Sian-Hsiang-Te-Tsuei-pic-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/strong><\/p>\n<p><strong>Sian Hsiang-Te Tsuei, MD, Ph.D.<\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Dr. Sian Tsuei (Shawn Tsu-ay) MHSc, MD, PhD, CCFP is a practicing Canadian family physician with Population Health Sciences PhD from Harvard University. He is a Clinical Assistant Professor (UBC), Adjunct Professor (SFU) and Visiting Scientist (Harvard University). He is currently a member on the Artificial Intelligence Advisory Group of the College of Family Physician of Canada. His research examines health systems change related to technologies. He is particularly interested in the how AI affects the behaviours of health care providers and patient, as well as how AI affects the provider-patient dynamics. His research is global in nature, and he has particular interest in the Asian and North American contexts.<\/span><\/p>\n<p><strong>Contact Information:<\/strong><br \/>\n<a href=\"mailto:sian.tsuei@gmail.com\"><span style=\"font-family: arial, helvetica, sans-serif;\">sian.tsuei@gmail.com<\/span><\/a>[\/vc_toggle][\/vc_tta_section][vc_tta_section title=&#8221;Become A Sponsor&#8221; tab_id=&#8221;1615578376171-d6012a3d-a2b0&#8243;][vc_btn title=&#8221;ONLINE SPONSORSHIP APPLICATION&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#1e73be&#8221; custom_text=&#8221;#ffffff&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fwww.viethconsulting.com%2Fmembers%2Fevr%2Freg_event.php%3Forgcode%3DFHCQ%26evid%3D43868257||target:%20_blank|&#8221;][vc_btn title=&#8221;DOWNLOAD APPLICATION IN WORD&#8221; style=&#8221;custom&#8221; custom_background=&#8221;rgba(104,104,104,0.72)&#8221; custom_text=&#8221;#ffffff&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fwww.qualityhealth.org%2Fwpsc%2Fwp-content%2Fuploads%2Fsites%2F3%2F2024%2F02%2FSponsorship-Packages-2024-NW-Patient-Safety-Conference-3.docx||target:%20_blank|&#8221;][vc_column_text]<\/p>\n<h6><\/h6>\n<p>We are pleased to invite interested sponsors to support our 21st annual conference. <em><u>As a sponsor you are helping to subsidize the cost of the conference to healthcare staff and provide free attendance to patients, families, and students.<\/u><\/em><\/p>\n<p><strong>THIS YEAR\u2019S PACKAGES OFFER SEVERAL LEVELS FROM WHICH TO CHOOSE.<\/strong><\/p>\n<p>Details of package benefits are described in the application.<\/p>\n<ul>\n<li>Platinum Sponsor &#8211; $10,000 <em>(1 available)<img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10326\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/02\/NWPSC23-Sponsors-Image-THANK-YOU-10-16-232x300.jpg\" alt=\"\" width=\"400\" height=\"518\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/02\/NWPSC23-Sponsors-Image-THANK-YOU-10-16-232x300.jpg 232w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/02\/NWPSC23-Sponsors-Image-THANK-YOU-10-16-791x1024.jpg 791w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/02\/NWPSC23-Sponsors-Image-THANK-YOU-10-16-768x994.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/02\/NWPSC23-Sponsors-Image-THANK-YOU-10-16-1187x1536.jpg 1187w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/02\/NWPSC23-Sponsors-Image-THANK-YOU-10-16.jpg 1343w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/em><\/li>\n<li>Gold Sponsor(s) &#8211; $7,500 <em>(3 available)<\/em><\/li>\n<li>Silver Sponsor(s) &#8211; $5,000<\/li>\n<li>Bronze Sponsor(s) &#8211; $2,500<\/li>\n<li>Supporter(s) of Patient Safety &#8211; $1,500<\/li>\n<\/ul>\n<p>All sponsors will be recognized on the Washington Patient Safety Coalition website and marketing materials with sponsor logos linking to a webpage of your choice.<\/p>\n<p>Platinum, Gold, Silver and Bronze sponsors have access to a dedicated page on the conference website which can include images, videos, links, etc.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Our Sponsors (Heroes)&#8221; tab_id=&#8221;1562871156766-864d8e47-a15e&#8221;][vc_separator color=&#8221;mulled_wine&#8221; border_width=&#8221;5&#8243;][vc_separator color=&#8221;mulled_wine&#8221; border_width=&#8221;5&#8243;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #0000ff;\">REGIONAL COLLABORATORS<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/healthqualitybc.ca\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9769 size-medium\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/08\/HQBC-300x156.png\" alt=\"\" width=\"300\" height=\"156\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/08\/HQBC-300x156.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/08\/HQBC.png 376w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><a href=\"https:\/\/oregonpatientsafety.org\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10600 size-medium\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/07\/OPSC-Standard-RGB-003-pdf-300x113.jpg\" alt=\"\" width=\"300\" height=\"113\" \/><\/a>[\/vc_column_text][vc_separator color=&#8221;mulled_wine&#8221; border_width=&#8221;5&#8243;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #0000ff;\">SILVER SUPPORTERS<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.wellpoint.com\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10787\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/wellpoint-300x96.jpg\" alt=\"\" width=\"350\" height=\"112\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/wellpoint-300x96.jpg 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/wellpoint.jpg 322w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/a>[\/vc_column_text][vc_separator color=&#8221;mulled_wine&#8221; border_width=&#8221;5&#8243;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #0000ff;\">BRONZE SUPPORTERS<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/healthqualitybc.ca\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9769 size-medium\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/08\/HQBC-300x156.png\" alt=\"\" width=\"300\" height=\"156\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/08\/HQBC-300x156.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/08\/HQBC.png 376w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.wsha.org\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9713 size-medium\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/07\/WSHA_logo_-300x51.png\" alt=\"\" width=\"300\" height=\"51\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/07\/WSHA_logo_-300x51.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/07\/WSHA_logo_-768x130.png 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/07\/WSHA_logo_.png 770w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/oregonpatientsafety.org\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10600 size-medium alignright\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/07\/OPSC-Standard-RGB-003-pdf-300x113.jpg\" alt=\"\" width=\"300\" height=\"113\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.wsna.org\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10782 size-medium\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/WNSA-300x90.png\" alt=\"\" width=\"300\" height=\"90\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/WNSA-300x90.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/WNSA.png 660w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/betahg.com\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9556 size-medium\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/05\/BetaHealth-300x108.png\" alt=\"\" width=\"300\" height=\"108\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/05\/BetaHealth-300x108.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/05\/BetaHealth.png 376w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;[\/vc_column_text][vc_separator color=&#8221;mulled_wine&#8221; border_width=&#8221;5&#8243;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #0000ff;\">SUPPORTERS OF PATIENT SAFETY<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/comagine.org\/\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10828 size-medium alignleft\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/comagine-300x109.png\" alt=\"\" width=\"300\" height=\"109\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/comagine-300x109.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/comagine.png 372w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><a href=\"https:\/\/www.psfinc.com\/\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10798 size-medium alignright\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/Parker-300x188.png\" alt=\"\" width=\"300\" height=\"188\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/Parker-300x188.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/Parker-1024x640.png 1024w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/Parker-768x480.png 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/Parker-1536x960.png 1536w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/Parker-2048x1280.png 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><a href=\"https:\/\/www.multicare.org\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10878 size-medium\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/multicare-002-300x75.png\" alt=\"\" width=\"300\" height=\"75\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/multicare-002-300x75.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/multicare-002.png 449w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><a href=\"https:\/\/www.chpw.org\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10811 size-full\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/09\/CHPW.png\" alt=\"\" width=\"188\" height=\"268\" \/><\/a>[\/vc_column_text][vc_separator color=&#8221;mulled_wine&#8221; border_width=&#8221;5&#8243;][vc_separator color=&#8221;mulled_wine&#8221; border_width=&#8221;5&#8243;][\/vc_tta_section][vc_tta_section tab_id=&#8221;1562871161524-dc09b3a2-8fa7&#8243; title=&#8221;Agenda&#8221;][vc_empty_space][vc_column_text]<\/p>\n<h2><strong>Downloadable PDF version here: <a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/10\/21st-Northwest-Patient-Safety-Conference-agenda-final-10-8.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">AGENDA<\/span><\/a><\/strong><\/h2>\n<p>&nbsp;[\/vc_column_text][vc_toggle title=&#8221;DAY 1 &#8211; Tuesday, October 15, 2024 8:00 A.M. &#8211; 1:00 P.M. (PST)&#8221; custom_font_container=&#8221;tag:h3|text_align:left|color:%231e73be&#8221; custom_google_fonts=&#8221;font_family:Alfa%20Slab%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221;]<a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/21st-Northwest-Patient-Safety-Conference-agenda-final-1-1.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10758 size-full\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/21st-Northwest-Patient-Safety-Conference-agenda-final-1-1-pdf.jpg\" alt=\"\" width=\"1088\" height=\"1408\" \/><\/a>[\/vc_toggle][vc_toggle title=&#8221;DAY 2 &#8211; Wednesday, October 16, 2024 8:00 A.M. &#8211; 1:00 P.M. (PST)&#8221; custom_font_container=&#8221;tag:h3|text_align:left|color:%231e73be&#8221; custom_google_fonts=&#8221;font_family:Alfa%20Slab%20One%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221; use_custom_heading=&#8221;true&#8221;]<a href=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/21st-Northwest-Patient-Safety-Conference-agenda-final-2-1.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10760 size-full\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/08\/21st-Northwest-Patient-Safety-Conference-agenda-final-2-1-pdf.jpg\" alt=\"\" width=\"1088\" height=\"1408\" \/><\/a>[\/vc_toggle][vc_separator][\/vc_tta_section][vc_tta_section tab_id=&#8221;1562871162460-77ed1421-8af8&#8243; title=&#8221;Event Portal&#8221;][vc_empty_space][vc_btn title=&#8221;ENTER EVENT PORTAL HERE&#8221; color=&#8221;primary&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fwww.viethconsulting.com%2Fmembers%2Fevr%2Fportal%2Fattendee_gateway.php%3Forg_id%3DFHCQ%26evid%3D46664193||target:%20_blank|&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 18px; color: #1e73be;\"><strong>WELCOME TO THE 2024 21st ANNUAL <\/strong><strong>NORTHWEST PATIENT SAFETY CONFERENCE!<\/strong><\/span><\/h2>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: center;\"><strong>For those who were able to attend the live conference, we hope you enjoyed it and learned plenty!<\/strong><\/p>\n<p>If you were not able to attend the live conference, do not worry, we will be uploading the conference sessions in the event portal on\u00a0<span style=\"color: #ff0000;\"><strong>November 4<\/strong><\/span>. To gain access to the portal and watch the sessions, you will be required to\u00a0<strong>enter your attendee confirmation code.\u00a0<\/strong>You can find your code at the very bottom of your registration confirmation email or by clicking\u00a0<span style=\"color: #0000ff;\"><strong><a style=\"color: #0000ff;\" href=\"https:\/\/www.viethconsulting.com\/members\/evr\/portal\/recover_code.php?org_id=FHCQ&amp;evid=46664193\" target=\"_blank\" rel=\"noopener\">HERE<\/a><\/strong>\u00a0<\/span>and\u00a0entering your email to get it resent. If you continue to have trouble getting in, please contact\u00a0<a href=\"mailto:slevy@qualityhealth.org\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">Steve Levy<\/span><\/a>\u00a0at 206-204-7383 or\u00a0<a href=\"mailto:akassa@qualityhealth.org\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">Amelina Kassa<\/span><\/a>\u00a0at 206-204-8384.<\/p>\n<\/div>\n<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_4 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_mulled_wine\"><span style=\"font-size: 21px;\"><strong style=\"color: #000000;\">C.E. Credit Information:<\/strong><\/span><\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p><strong>HOW TO APPLY FOR CE CREDITS FOR THE LIVE CONFERENCE PRESENTATIONS:<\/strong><\/p>\n<p>All conference registrants should have received an email with subject \u201cSURVEY\/C.E. APPLICATION: 2024 NW Patient Safety Conference\u201d sent by email <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:wpsc@qualityhealth.org\" target=\"_blank\" rel=\"noopener\">wpsc@qualityhealth.org<\/a><\/span>. If you were registered and did not receive the survey email, please contact Amelina Kassa at\u00a0<a href=\"mailto:akassa@qualityhealth.org\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\">akassa@qualityhealth.org<\/span><\/a>\u00a0so you can get the link emailed to you and take the survey. For CE credits go directly to question 12. However, we encourage you to complete the entire survey and provide us with feedback! Upon receipt of your survey\/CE application, we will either send you a certificate(s) or for CNEs we will send you a required questionnaire about each presentation.<\/p>\n<p><strong>RECORDED PRESENTATIONS:<\/strong><br \/>\nThe conference presentations will be posted on the conference event portal on\u00a0<span style=\"color: #ff0000;\"><strong>November 4<\/strong><\/span>. To view the recorded presentations, log into the event portal at the \u201center event portal here\u201d button above and enter your attendee confirmation code (you can find your attendee confirmation code at the very bottom of your registration confirmation email or by clicking <span style=\"color: #0000ff;\"><strong><a style=\"color: #0000ff;\" href=\"https:\/\/www.viethconsulting.com\/members\/evr\/portal\/recover_code.php?org_id=FHCQ&amp;evid=46664193\" target=\"_blank\" rel=\"noopener\">HERE<\/a><\/strong><\/span> and entering your email to get it resent.) Once you are logged into the portal, click on the \u201cInfo\u201d tab at the top of the page. The presentations, slides, and supporting materials will all be posted here sorted by presentation date and time.<\/p>\n<p><strong>HOW TO APPLY FOR CE CREDITS IF YOU VIEW THE RECORDED PRESENTATIONS:<\/strong><br \/>\nIn the event portal, toward the top of the \u201cInfo\u201d page is a section called \u201cHow to get educational credits.\u201d In this section is a link to a CE application form used for the recordings. Use this for all recorded presentations. Upon receipt of your CE application, we will send you the certificate(s).<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_single_image image=&#8221;10882&#8243; img_size=&#8221;full&#8221;][\/vc_tta_section][vc_tta_section tab_id=&#8221;1571431309049-e0c251fd-7b0e&#8221; title=&#8221;ART SPEAKS&#8221;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #000000;\">ART SPEAKS\u00a0<\/span><\/h1>\n<p><span style=\"font-family: georgia, palatino; color: #000000;\">For the second year, WPSC&#8217;s Addressing Stigma &amp; Bias Workgroup is featuring\u00a0artwork as a powerful way to connect with patients&#8217; experiences with health conditions. Our focus this year is mental illness &amp; behavioral health.\u00a0<\/span><\/p>\n<p><span style=\"font-family: georgia, palatino; color: #000000;\">Art is not only beautiful, it is a potent medium of expression. Evocative and compelling, it touches the soul and connects in a way no other medium can.<\/span><\/p>\n<p><span style=\"font-family: georgia, palatino;\">Featured artwork this year include art and a poem by PNW\u00a0residents Louie Gong, Mahvish Naqvi, Munira Leslie Sinclair and Anita Sulaiman as well as a poem by model-turned actress and mental health advocate, Cara Delevingne. Big thank you\u00a0to the artists\u00a0for sharing their compelling pieces with us.<\/span><\/p>\n<p>**************************************************************************************************************************************************************************<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #666699;\">Visual Art<\/span><\/h1>\n<p>**************************************************************************************************************************************************************************<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9215\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/11\/BlackSheep_LouieGong-scaled.jpg\" alt=\"\" width=\"500\" height=\"440\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/11\/BlackSheep_LouieGong-scaled.jpg 2560w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/11\/BlackSheep_LouieGong-300x264.jpg 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/11\/BlackSheep_LouieGong-1024x902.jpg 1024w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><br \/>\n<span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\"><strong>ART PIECE: <\/strong>Black Sheep<br \/>\n<a href=\"https:\/\/www.instagram.com\/reel\/CasJxIGp1dn\/\" target=\"_blank\" rel=\"noopener\">Click here for a video showing the making of this piece<\/a><br \/>\n<\/span><\/p>\n<p><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\"><strong>ARTIST NAME: <\/strong>Louie Gong<br \/>\n<a href=\"https:\/\/eighthgeneration.com\/pages\/bio\" target=\"_blank\" rel=\"noopener\">Click here for artist&#8217;s biography and link to Eighth Generation.<\/a><br \/>\n<\/span><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\"><strong><span style=\"color: #000000;\">ARTIST INFO: <\/span><\/strong><span style=\"color: #000000;\">Louie Gong (Nooksack) is the founder of Eighth Generation. A self-taught artist who was raised by his grandparents in the Nooksack tribal community in northwest Washington, he got his start by painting cu<\/span>ltural art on shoes.\u00a0<\/span><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\">Realizing that creating one-of-a-kind pieces did not provide a sustainable pathway to success, he began applying his artwork to accessibly priced products. His unique style merges traditional Coast Salish art with influences from his mixed heritage and urban environment to create work that resonates widely across communities and cultures.<\/span><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\">Black Sheep is about drawing power from past experiences\u2014 even traumas. It is about self-care.<\/span><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\">&#8220;I\u2019ve been thinking about the term baggage, and it\u2019s all wrong. When we think about our past experiences as something we can just put down, we can\u2019t actually heal. The real pathway to becoming stronger and more confident versions of ourselves is to learn to live in symbiosis with our past experiences.\u201d<\/span><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\">The Black Sheep\u2019s body is composed of Louie\u2019s signature wolf-mouth motif, which he uses here to symbolize negative past experiences. It is painted loosely to indicate the frequent movement of and the idea that our past experiences are living parts of us that we can\u2019t simply set down as if they were \u201cbaggage.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\">By contrast, the Black Sheep\u2019s face is composed of highly structured Coast Salish design elements to indicate the self-confidence drawn from the understanding that past experiences make us better equipped to manage whatever lies ahead. \u00a0A few understated sprouts indicate constant growth regardless of what we are experiencing.\u00a0<\/span><\/p>\n<p><strong>__________________________________________________________________________________________________________________<\/strong><\/p>\n<p><strong><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9234\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Bleed-Joy-186x300.jpg\" alt=\"\" width=\"247\" height=\"400\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Bleed-Joy-186x300.jpg 186w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Bleed-Joy-633x1024.jpg 633w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Bleed-Joy-768x1242.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Bleed-Joy.jpg 892w\" sizes=\"auto, (max-width: 247px) 100vw, 247px\" \/><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\">ART PIECE: <\/span><\/strong><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\">Bleed Joy<\/span><\/p>\n<p><strong><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\">ARTIST NAME: <\/span><\/strong><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\">Tahira Naqvi<\/span><\/p>\n<p><strong><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\">ARTIST INFO: <\/span><\/strong><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\">I am a new artist venturing out to create artwork that speaks to mental health struggles. Childhood trauma is a big factor in my art, which is abstract and comes from the heart. It delves into deep wounds and the quest to achieve joy through self-reflection. I speak through colors and shapes that represent this journey of self-healing.<\/span><\/p>\n<p><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\">When I started on this piece, I did not know what to create, but I knew I wanted to display my pain, my joy, and my journey. So,\u00a0I faced the canvas and decided to just let it flow.\u00a0This piece has chaos, joy and a dark passenger. All representing the struggle between my child and adult selves.\u00a0There is a hot air balloon. When I was little, I always wanted to escape. One day, I took my mom&#8217;s large shoe box and tied her red scarf to its four ends, after which, I walked out to our balcony and tried to leap off to go explore the world. Except, my grandfather saved me.<\/span><\/p>\n<p><span style=\"color: #000000; font-family: 'comic sans ms', sans-serif;\">I have a natural instinct to leap forward and escape. It took cycles of anxiety to create this very personal piece. &#8220;Bleed Joy&#8221; is for everyone dealing with mental chaos and anxiety in their lives. My hope is that, by putting this out there, I will finally heal and find contentment.\u00a0<\/span><\/p>\n<p><strong>_________________________________________________________________________________________________________________<\/strong><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9235\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/sinclair-2-300x209.jpg\" alt=\"\" width=\"400\" height=\"279\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/sinclair-2-300x209.jpg 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/sinclair-2-1024x714.jpg 1024w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/sinclair-2-768x536.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/sinclair-2.jpg 1170w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9236\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Sinclair-1-300x230.jpg\" alt=\"\" width=\"400\" height=\"307\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Sinclair-1-300x230.jpg 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Sinclair-1-1024x786.jpg 1024w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Sinclair-1-768x590.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2022\/12\/Sinclair-1.jpg 1168w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/strong><\/span><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\"><strong>ART PIECE: <\/strong>Untitled<\/span><\/p>\n<p class=\"xmsonormal\"><span style=\"font-family: 'comic sans ms', sans-serif;\"><strong><span style=\"font-size: 12.0pt; color: black;\">ARTIST NAME: <\/span><\/strong><span style=\"font-size: 12.0pt; color: black;\">Munira Leslie Sinclair<\/span><\/span><\/p>\n<p class=\"xmsonormal\"><span style=\"font-family: 'comic sans ms', sans-serif;\"><strong><span style=\"font-size: 12.0pt; color: black;\">ARTIST INFO: <\/span><\/strong><span style=\"font-size: 12.0pt; color: black;\">Munira Leslie Sinclair was a talented visual artist, eloquent writer &amp; devoted mother to her children, including an adult son with severe traumatic brain injury (TBI). Much of her artwork was inspired by her struggles through some very difficult times as well as the unrelenting challenges of trying to ensure quality care for her son with special needs, in a system not well set up for patients like him. A passionate patient advocate, she worked to improve the lives of those with TBI through legislation &amp; advocacy training. While she faced adversity &amp; bouts of cancer with fortitude, art was her outlet.\u00a0<\/span><\/span><\/p>\n<p class=\"xmsonormal\"><span style=\"font-family: 'comic sans ms', sans-serif;\"><span style=\"font-size: 12.0pt; color: black;\">Leslie passed away on September 30, 2022. Special thanks go to her daughter, Jennifer, who has given WPSC&#8217;s Addressing Stigma &amp; Bias Workgroup permission to share these 2 pieces with our audience.\u00a0<\/span><\/span><\/p>\n<p class=\"xmsonormal\"><strong>_______________________________________________________________________________________________________________<\/strong><\/p>\n<p><strong>ART PIECE: <\/strong>Safe Space<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-10223\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Safe_Space-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Safe_Space-300x300.jpg 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Safe_Space-1024x1024.jpg 1024w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Safe_Space-150x150.jpg 150w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Safe_Space-768x768.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Safe_Space-1536x1536.jpg 1536w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Safe_Space-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/strong><\/p>\n<p><strong>ART PIECE<\/strong>: Trapped<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-10224 alignleft\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Trapped-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Trapped-300x300.jpg 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Trapped-1024x1024.jpg 1024w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Trapped-150x150.jpg 150w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Trapped-768x768.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Trapped-1536x1536.jpg 1536w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Trapped-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>ART PIECE:<\/strong> Underwater<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-10225\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Underwater-228x300.jpg\" alt=\"\" width=\"228\" height=\"300\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Underwater-228x300.jpg 228w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Underwater-779x1024.jpg 779w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Underwater-768x1010.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Underwater-1168x1536.jpg 1168w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Underwater-1557x2048.jpg 1557w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/Underwater-scaled.jpg 1947w\" sizes=\"auto, (max-width: 228px) 100vw, 228px\" \/><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>ARTIST NAME: <\/strong>Kaycia Ogata<br \/>\n<a href=\"https:\/\/eighthgeneration.com\/pages\/bio\" target=\"_blank\" rel=\"noopener\">Click here for artist\u2019s biography and link to Eighth Generation.<\/a><\/p>\n<p><strong>ARTIST INFO:\u00a0<\/strong>Kaycia Ogata is a graphic designer and illustrator, living and working in Portland, Oregon. Art has always been a form of therapy for her, as she lived with some depression and anxiety from a young age. Not being able to form the words she needed, she drew them. Underwater was created in remembrance of her mother&#8217;s passing when she was a child, and that sense of wanting to retreat deep into the ocean. Safe Space and Trapped were both created at the start of the pandemic, when the entire world locked down, capturing that sense of fear, isolation and uncertainty.\u00a0More of her work &#8211; including design &#8211; can be found on her <a href=\"https:\/\/na01.safelinks.protection.outlook.com\/?url=http%3A%2F%2Fwww.kayciaogata.com%2F&amp;amp;data=04%7C01%7C%7C9ef47ee53d754f14e92708d973f74dfa%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637668328410935902%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;amp;sdata=fuZDMMyfmLU0SRuKMDEkC48OEPbp%2BeS7yT0GkfmYKDc%3D&amp;amp;reserved=0.\" target=\"_blank\" rel=\"noopener\">website<\/a><\/p>\n<p><strong>_________________________________________________________________________________________________________________<\/strong><\/p>\n<p><strong>ART PIECE:<\/strong> Freed: Dawning, Lightened, Lifted<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-8251\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2021\/10\/FreedCollection-242x300.jpg\" alt=\"\" width=\"242\" height=\"300\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2021\/10\/FreedCollection-242x300.jpg 242w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2021\/10\/FreedCollection-825x1024.jpg 825w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2021\/10\/FreedCollection-768x954.jpg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2021\/10\/FreedCollection.jpg 1092w\" sizes=\"auto, (max-width: 242px) 100vw, 242px\" \/><\/p>\n<p><strong>ART PIECE:<\/strong> Bangau<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-10230\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/baacooly-bangau-190x300.jpeg\" alt=\"\" width=\"190\" height=\"300\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/baacooly-bangau-190x300.jpeg 190w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/baacooly-bangau-648x1024.jpeg 648w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/baacooly-bangau-768x1215.jpeg 768w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2023\/11\/baacooly-bangau.jpeg 884w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/strong><\/p>\n<p><strong>ARTIST NAME:<\/strong> Baacooly<\/p>\n<p><strong>ARTIST INFO:<\/strong> Baacooly is a self-taught artist hailing from a small town in culturally rich Penang, Malaysia. She creates her art pieces in watercolour with a little mixed media thrown in. Female characters are her preferred subject matters, painted in the surreal style. They are often portrayed as seemingly lost in thought. She draws inspiration from her own experiences in life and whatever is tugging at her heart the most when she is working on her creations. Rather than explain her thoughts behind each piece, Baacooly prefers for her audience to draw their own conclusions &amp; conjure their own stories when they view her paintings. More of her work can be found on her <a href=\"https:\/\/baacooly.com\/new-page?mc_cid=2f80e2b302&amp;mc_eid=1cb3925895\" target=\"_blank\" rel=\"noopener\">website<\/a><\/p>\n<p><strong>_________________________________________________________________________________________________________________<\/strong><\/p>\n<p><strong>ART PIECE: <\/strong>There Is No Patient Safety<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-10424\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/there-is-no-patient-safety-300x244.png\" alt=\"\" width=\"300\" height=\"244\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/there-is-no-patient-safety-300x244.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/there-is-no-patient-safety.png 671w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/strong><\/p>\n<p><strong>ART PIECE: <\/strong>Wound? I Don&#8217;t See A Wound.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-10425\" src=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/under-wound-300x227.png\" alt=\"\" width=\"300\" height=\"227\" srcset=\"https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/under-wound-300x227.png 300w, https:\/\/www.qualityhealth.org\/wpsc\/wp-content\/uploads\/sites\/3\/2024\/05\/under-wound.png 432w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>I\u2019ve been fighting for my DMEs to be reinstated for six years now. Anyway, that\u2019s what this drawing is about. I just shake my head at the stupidity of those in charge, making major medical decisions on peoples lives \u2014 like I said, if they had a brain, they\u2019d seriously take it out and play with it. And the biggest crime of all, is all forgot to include the patient, or to remember that there\u2019s actual human life involved.<\/p>\n<p class=\"xmsonormal\"><strong>ARTIST NAME: <\/strong>Marc\u00eda A.<\/p>\n<p class=\"xmsonormal\"><strong>ARTIST INFO: <\/strong>I am an artist, photographer, illustrator, and have 3 published children\u2019s books. I\u2019ve been a photographer for most of my life and a mixed media artist. I had my own studio\/gallery for quite some time. The satirical write ups and sketches have been an outlet &#8211; especially through the frustrating nightmare of Health (don\u2019t) Care in America, and most definitely in Washington state, and the stupid screwup with my DME six years ago.\u00a0I think the sketches keep me from cussing a blue streak, which I\u2019ve also done out of necessity. The Joint Commission and those that taught me how to be a proactive patient back in the 1980s, told me to speak up. They said if I\u2019m not being heard or they\u2019re not listening, to speak louder or shout, and if they\u2019re still not listening \u2014 cuss a blue streak until you get their attention because it\u2019s about your\u00a0health\u00a0and your\u00a0life.<\/p>\n<p>The purpose of life, is the life of purpose.<br \/>\nPractice random acts of kindness.<\/p>\n<p>&nbsp;<\/p>\n<p>**************************************************************************************************************************************************************************<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #666699;\">Poetry<\/span><\/h1>\n<p>**************************************************************************************************************************************************************************<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #099494;\"><strong>EVERYTHING CHANGES<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #099494;\">Everything is touched<\/span><br \/>\n<span style=\"color: #099494;\">by the sea of time.<\/span><br \/>\n<span style=\"color: #099494;\">We are life forms<\/span><br \/>\n<span style=\"color: #099494;\">on the shore<\/span><br \/>\n<span style=\"color: #099494;\">of existence.<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">No matter how you try<\/span><br \/>\n<span style=\"color: #099494;\">to be immovable,<\/span><br \/>\n<span style=\"color: #099494;\">time moves you.<\/span><br \/>\n<span style=\"color: #099494;\">It caresses you,<\/span><br \/>\n<span style=\"color: #099494;\">lulls you,<\/span><br \/>\n<span style=\"color: #099494;\">embraces you.<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">Just as you&#8217;re buoyed<\/span><br \/>\n<span style=\"color: #099494;\">into a comfortable slumber,<\/span><br \/>\n<span style=\"color: #099494;\">it snatches you,<\/span><br \/>\n<span style=\"color: #099494;\">pulls you out<\/span><br \/>\n<span style=\"color: #099494;\">&amp; swallows you.<\/span><br \/>\n<span style=\"color: #099494;\">It swirls you around<\/span><br \/>\n<span style=\"color: #099494;\">&amp; sucks you in.<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">Then,<\/span><br \/>\n<span style=\"color: #099494;\">just as suddenly,<\/span><br \/>\n<span style=\"color: #099494;\">it floats you,<\/span><br \/>\n<span style=\"color: #099494;\">breathless,<\/span><br \/>\n<span style=\"color: #099494;\">onto its surface.<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">The winds of change<\/span><br \/>\n<span style=\"color: #099494;\">calm to a whisper.<\/span><br \/>\n<span style=\"color: #099494;\">You feel it<\/span><br \/>\n<span style=\"color: #099494;\">cushioning you,<\/span><br \/>\n<span style=\"color: #099494;\">as you lay<\/span><br \/>\n<span style=\"color: #099494;\">adrift<\/span><br \/>\n<span style=\"color: #099494;\">with your face to the sky.<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">Then it stirs,<\/span><br \/>\n<span style=\"color: #099494;\">picks you up,<\/span><br \/>\n<span style=\"color: #099494;\">carries you<\/span><br \/>\n<span style=\"color: #099494;\">on a wave;<\/span><br \/>\n<span style=\"color: #099494;\">pushes you forward,<\/span><br \/>\n<span style=\"color: #099494;\">races you<\/span><br \/>\n<span style=\"color: #099494;\">back to shore<\/span><br \/>\n<span style=\"color: #099494;\">&amp; deposits you,<\/span><br \/>\n<span style=\"color: #099494;\">gently,<\/span><br \/>\n<span style=\"color: #099494;\">onto the sand.<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">Glistening in the sun,<\/span><br \/>\n<span style=\"color: #099494;\">you catch your ragged breath. And settle down.<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">Before long,<\/span><br \/>\n<span style=\"color: #099494;\">you&#8217;re feeling the breeze<\/span><br \/>\n<span style=\"color: #099494;\">on your face,<\/span><br \/>\n<span style=\"color: #099494;\">looking up at the stars<\/span><br \/>\n<span style=\"color: #099494;\">&amp; thinking:<\/span><br \/>\n<span style=\"color: #099494;\">I could stay like this forever.<\/span><br \/>\n<span style=\"color: #099494;\">You inhale the stillness&#8230;<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">Then it wakes you<\/span><br \/>\n<span style=\"color: #099494;\">from your reverie.<\/span><br \/>\n<span style=\"color: #099494;\">It foams<\/span><br \/>\n<span style=\"color: #099494;\">at your feet,<\/span><br \/>\n<span style=\"color: #099494;\">kissing your toes,<\/span><br \/>\n<span style=\"color: #099494;\">nudging you.<\/span><br \/>\n<span style=\"color: #099494;\">It teases you<\/span><br \/>\n<span style=\"color: #099494;\">into motion.<\/span><br \/>\n<span style=\"color: #099494;\">\u00a0<\/span><br \/>\n<span style=\"color: #099494;\">Slowly,<\/span><br \/>\n<span style=\"color: #099494;\">you move to the tide&#8217;s rhythmic touch,<\/span><br \/>\n<span style=\"color: #099494;\">sway to its hypnotic gyrations<\/span><br \/>\n<span style=\"color: #099494;\">&amp; join,<\/span><br \/>\n<span style=\"color: #099494;\">again,<\/span><br \/>\n<span style=\"color: #099494;\">the dance of life.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #099494;\">&#8212;<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #099494;\">Tomorrow becomes today.<\/span><br \/>\n<span style=\"color: #099494;\">Today becomes yesterday. Yesterday is but a memory.<\/span><br \/>\n<span style=\"color: #099494;\">Did we remember to live in today?<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #099494;\">\u00a9 2020 Anita Sulaiman<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong><span style=\"font-family: 'comic sans ms', sans-serif;\">POEM TITLE: <\/span><\/strong><span style=\"font-family: 'comic sans ms', sans-serif;\">EVERTHING CHANGES<\/span><\/span><\/p>\n<p class=\"xmsonormal\"><span style=\"color: #000000;\"><strong><span style=\"font-family: 'comic sans ms', sans-serif;\"><span style=\"font-size: 12pt;\">ARTIST NAME: <\/span><\/span><\/strong><span style=\"font-family: 'comic sans ms', sans-serif;\"><span style=\"font-size: 12pt;\">Anita Sulaiman<\/span><\/span><\/span><\/p>\n<p class=\"xmsonormal\"><span style=\"color: #000000;\"><strong><span style=\"font-family: 'comic sans ms', sans-serif;\"><span style=\"font-size: 12pt;\">ARTIST INFO: <\/span><\/span><\/strong><span style=\"font-family: 'comic sans ms', sans-serif;\">Anita Sulaiman is Principal Consultant and Executive Coach at IBEX Consulting, whose areas of expertise include strategy, leadership development, marketing and change management\/business process re-engineering. Anita is also a culture coach specializing in cultural competency and cross-cultural communication. Helping individuals and organizations excel in a global world is a passion.<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: 'comic sans ms', sans-serif;\">Anita stays at the forefront of efforts to improve patient safety, serving on advisory groups and committees for organizations including the Washington Patient Safety Coalition, Foundation for Health Care Quality (Patient &amp; Family Advisory Council) and Washington State Coalition for Language Access. She is Chair of the Addressing Stigma and Bias Workgroup, a partnership between WPSC and the Bree Collaborative, a healthcare non-profit established by the Washington State Legislature.<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: 'comic sans ms', sans-serif;\">Everything Changes was written at a time of emotional turmoil. In the midst of personal upheaval, thanks to the practice of meditation to help with her mental health, this poem about the vagaries of time captures moments of clarity from seeing that change, while invariably very stress-inducing, are part of the ebb &amp; flow of life.<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>_________________________________________________________________________________________________________________<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><strong>MOTHER<\/strong><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">Mother<\/span><br \/>\n<span style=\"color: #ff00ff;\">You are &amp; you aren&#8217;t her<\/span><br \/>\n<span style=\"color: #ff00ff;\">You&#8217;ve had to be mother &amp; father<\/span><br \/>\n<span style=\"color: #ff00ff;\">Did you know &#8211; you were the world to me?<\/span><br \/>\n<span style=\"color: #ff00ff;\">Your eyes the window through which I see<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">Mother<\/span><br \/>\n<span style=\"color: #ff00ff;\">Not a word to use in vain<\/span><br \/>\n<span style=\"color: #ff00ff;\">So why are you my biggest source of pain?<\/span><br \/>\n<span style=\"color: #ff00ff;\">You are the reason I am here<\/span><br \/>\n<span style=\"color: #ff00ff;\">You are the idea I hold dear<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">What is this figure?<\/span><br \/>\n<span style=\"color: #ff00ff;\">We call mother<\/span><br \/>\n<span style=\"color: #ff00ff;\">What is this idea?<\/span><br \/>\n<span style=\"color: #ff00ff;\">No other thing comes near<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">She is a hug<\/span><br \/>\n<span style=\"color: #ff00ff;\">A warm embrace<\/span><br \/>\n<span style=\"color: #ff00ff;\">Someone who&#8217;s there to kiss your face<\/span><br \/>\n<span style=\"color: #ff00ff;\">To hold your hand<\/span><br \/>\n<span style=\"color: #ff00ff;\">To wipe your tears<\/span><br \/>\n<span style=\"color: #ff00ff;\">She&#8217;s there to chase away your fears<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">She is the reason<\/span><br \/>\n<span style=\"color: #ff00ff;\">You stand strong<\/span><br \/>\n<span style=\"color: #ff00ff;\">Can tell the difference between right &amp; wrong<\/span><br \/>\n<span style=\"color: #ff00ff;\">She is your shelter<\/span><br \/>\n<span style=\"color: #ff00ff;\">From the storm<\/span><br \/>\n<span style=\"color: #ff00ff;\">The well you get your reassurance from<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">At least that&#8217;s what<\/span><br \/>\n<span style=\"color: #ff00ff;\">Everyone seems to think<\/span><br \/>\n<span style=\"color: #ff00ff;\">They don&#8217;t know yours pushed you to the brink<\/span><br \/>\n<span style=\"color: #ff00ff;\">Put you down<\/span><br \/>\n<span style=\"color: #ff00ff;\">And cast you out<\/span><br \/>\n<span style=\"color: #ff00ff;\">Always wished she could&#8217;ve done without<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">Mine gave me a bit of love<\/span><br \/>\n<span style=\"color: #ff00ff;\">And a lot of hate<\/span><br \/>\n<span style=\"color: #ff00ff;\">Served honey &amp; poison on the same plate<\/span><br \/>\n<span style=\"color: #ff00ff;\">Was never there<\/span><br \/>\n<span style=\"color: #ff00ff;\">To kiss my face<\/span><br \/>\n<span style=\"color: #ff00ff;\">But she made sure I always knew my place<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">I had no shelter<\/span><br \/>\n<span style=\"color: #ff00ff;\">From storms or even rain<\/span><br \/>\n<span style=\"color: #ff00ff;\">What I had<\/span><br \/>\n<span style=\"color: #ff00ff;\">Would drive most people insane<\/span><br \/>\n<span style=\"color: #ff00ff;\">There was no one<\/span><br \/>\n<span style=\"color: #ff00ff;\">To wipe away my tears<\/span><br \/>\n<span style=\"color: #ff00ff;\">I had someone filling my heart with fears<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">While you had hugs<\/span><br \/>\n<span style=\"color: #ff00ff;\">Someone to hold your hand<\/span><br \/>\n<span style=\"color: #ff00ff;\">I had to figure out where I stand<\/span><br \/>\n<span style=\"color: #ff00ff;\">You always knew<\/span><br \/>\n<span style=\"color: #ff00ff;\">Where you belong<\/span><br \/>\n<span style=\"color: #ff00ff;\">All I was ever told was I was wrong<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">Wrong to want<\/span><br \/>\n<span style=\"color: #ff00ff;\">To ask or to question<\/span><br \/>\n<span style=\"color: #ff00ff;\">To live for others &#8211; that is my mission<\/span><br \/>\n<span style=\"color: #ff00ff;\">You had wind beneath your wings?<\/span><br \/>\n<span style=\"color: #ff00ff;\">Me?<\/span><br \/>\n<span style=\"color: #ff00ff;\">Who am I to have needs or feelings?<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">While you had kisses<\/span><br \/>\n<span style=\"color: #ff00ff;\">A friend &amp; all<\/span><br \/>\n<span style=\"color: #ff00ff;\">Someone to catch you when you fall<\/span><br \/>\n<span style=\"color: #ff00ff;\">I had no right<\/span><br \/>\n<span style=\"color: #ff00ff;\">To be happy<\/span><br \/>\n<span style=\"color: #ff00ff;\">Yes, that was what she said to me<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">So don&#8217;t tell me<\/span><br \/>\n<span style=\"color: #ff00ff;\">How I&#8217;m supposed to feel<\/span><br \/>\n<span style=\"color: #ff00ff;\">You don&#8217;t know what for me is real<\/span><br \/>\n<span style=\"color: #ff00ff;\">Don&#8217;t bother<\/span><br \/>\n<span style=\"color: #ff00ff;\">To pile on the guilt<\/span><br \/>\n<span style=\"color: #ff00ff;\">That&#8217;s the foundation on which I was built<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">All that said<\/span><br \/>\n<span style=\"color: #ff00ff;\">Good comes with bad<\/span><br \/>\n<span style=\"color: #ff00ff;\">She&#8217;s the only mother I&#8217;ve ever had<\/span><br \/>\n<span style=\"color: #ff00ff;\">The person<\/span><br \/>\n<span style=\"color: #ff00ff;\">Who instilled in me<\/span><br \/>\n<span style=\"color: #ff00ff;\">All the good things that to this day you see<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">She taught me<\/span><br \/>\n<span style=\"color: #ff00ff;\">Through trial by fire<\/span><br \/>\n<span style=\"color: #ff00ff;\">How to prevail &amp; always aim higher<\/span><br \/>\n<span style=\"color: #ff00ff;\">Yes, I suffered<\/span><br \/>\n<span style=\"color: #ff00ff;\">A million cuts<\/span><br \/>\n<span style=\"color: #ff00ff;\">I also have the biggest heart of hearts<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">Mummy<\/span><br \/>\n<span style=\"color: #ff00ff;\">If you only knew<\/span><br \/>\n<span style=\"color: #ff00ff;\">All the love I have in my heart for you<\/span><br \/>\n<span style=\"color: #ff00ff;\">To me<\/span><br \/>\n<span style=\"color: #ff00ff;\">You gave birth<\/span><br \/>\n<span style=\"color: #ff00ff;\">Yet for some reason<\/span><br \/>\n<span style=\"color: #ff00ff;\">You don&#8217;t know my worth<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">I am<\/span><br \/>\n<span style=\"color: #ff00ff;\">Pure love<\/span><br \/>\n<span style=\"color: #ff00ff;\">A blessing<\/span><br \/>\n<span style=\"color: #ff00ff;\">A gift from the Lord above<\/span><br \/>\n<span style=\"color: #ff00ff;\">That is what babies are<\/span><br \/>\n<span style=\"color: #ff00ff;\">Not a thing comes close<\/span><br \/>\n<span style=\"color: #ff00ff;\">Not even by far<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">Today<\/span><br \/>\n<span style=\"color: #ff00ff;\">I make peace<\/span><br \/>\n<span style=\"color: #ff00ff;\">With all that was, will be &amp; all that is<\/span><br \/>\n<span style=\"color: #ff00ff;\">I can&#8217;t forget<\/span><br \/>\n<span style=\"color: #ff00ff;\">But I forgive<\/span><br \/>\n<span style=\"color: #ff00ff;\">You were only doing your best to live<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">In return<\/span><br \/>\n<span style=\"color: #ff00ff;\">These things I ask<\/span><br \/>\n<span style=\"color: #ff00ff;\">No more pretenses<\/span><br \/>\n<span style=\"color: #ff00ff;\">Take off your mask<\/span><br \/>\n<span style=\"color: #ff00ff;\">It&#8217;s time<\/span><br \/>\n<span style=\"color: #ff00ff;\">Let go<\/span><br \/>\n<span style=\"color: #ff00ff;\">Set yourself free<\/span><br \/>\n<span style=\"color: #ff00ff;\">From who you think you&#8217;re supposed to be<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">I am trying<\/span><br \/>\n<span style=\"color: #ff00ff;\">To do the same<\/span><br \/>\n<span style=\"color: #ff00ff;\">Life is too short<\/span><br \/>\n<span style=\"color: #ff00ff;\">For anger or for blame<\/span><br \/>\n<span style=\"color: #ff00ff;\">I hope you see<\/span><br \/>\n<span style=\"color: #ff00ff;\">That just like you<\/span><br \/>\n<span style=\"color: #ff00ff;\">I am human<\/span><br \/>\n<span style=\"color: #ff00ff;\">I&#8217;m doing my best too<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">All my life<\/span><br \/>\n<span style=\"color: #ff00ff;\">Through all the hurts<\/span><br \/>\n<span style=\"color: #ff00ff;\">I&#8217;ve been held to impossible standards<\/span><br \/>\n<span style=\"color: #ff00ff;\">Now I know<\/span><br \/>\n<span style=\"color: #ff00ff;\">It&#8217;s clear to me<\/span><br \/>\n<span style=\"color: #ff00ff;\">Those high bars<\/span><br \/>\n<span style=\"color: #ff00ff;\">Were what you were made to see<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">On this day<\/span><br \/>\n<span style=\"color: #ff00ff;\">I hereby purge<\/span><br \/>\n<span style=\"color: #ff00ff;\">I release<\/span><br \/>\n<span style=\"color: #ff00ff;\">So we both can finally have peace<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">From here on<\/span><br \/>\n<span style=\"color: #ff00ff;\">May we know<\/span><br \/>\n<span style=\"color: #ff00ff;\">Acceptance<\/span><br \/>\n<span style=\"color: #ff00ff;\">And a better tomorrow<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff00ff;\">Happy Mother&#8217;s Day.<\/span><\/p>\n<p style=\"text-align: center;\">\u00a9 Anita Sulaiman 2023<\/p>\n<p><strong>POEM TITLE:\u00a0<\/strong>MOTHER<\/p>\n<p class=\"xmsonormal\"><strong>ARTIST NAME:\u00a0<\/strong>Anita Sulaiman<\/p>\n<p class=\"xmsonormal\"><strong>ARTIST INFO:\u00a0<\/strong>Anita Sulaiman is Principal Consultant and Executive Coach at IBEX Consulting, whose areas of expertise include strategy, leadership development, marketing and change management\/business process re-engineering. Anita is also a culture coach specializing in cultural competency and cross-cultural communication. Helping individuals and organizations excel in a global world is a passion.<\/p>\n<p>Anita stays at the forefront of efforts to improve patient safety, serving on advisory groups and committees for organizations including the Washington Patient Safety Coalition, Foundation for Health Care Quality (Patient &amp; Family Advisory Council) and Washington State Coalition for Language Access. She is Chair of the Addressing Stigma and Bias Workgroup, a partnership between WPSC and the Bree Collaborative, a healthcare non-profit established by the Washington State Legislature.<\/p>\n<p>Mother&#8217;s Day is a tough one for me.\u00a0This year, I struggled as I did in previous years. Except, this year, my mother, who recently turned 80, is very ill. Her condition has intensified for me all the emotions tied to her.\u00a0This poem is dedicated to all who can relate.<\/p>\n<p>Usually, the words just come. I have to scribble quickly &amp; I am done. This time, I struggled. The words wanted to come out, but&#8230; Something in me resisted. I had to fight to let these truths out. To give them the light of day felt like giving my pain validity.<\/p>\n<p>Writing down these words meant staring my trauma in the face. It meant ripping off the plaster.\u00a0In the end, it was exactly what needed to be done. This is validation I needed to gift to myself.\u00a0I am giving myself long overdue permission to feel, to acknowledge. It is what it is. No matter what people say, it&#8217;s ok. It&#8217;s not right, but it&#8217;s ok. With that realization comes release.<\/p>\n<p>My poems are medicine to me. Sometimes they are light that shows the way &#8211; guidance from a place of pure love. Now I can start to heal, God willing.<\/p>\n<p>This is my art; my outlet; expression from the deeper parts of me. This is my balm; my inspired remedy. This is healing for my soul.\u00a0Poetry, for me, is all that &amp; more. It&#8217;s my connection with the Divine. It is divine.<\/p>\n<hr \/>\n<p style=\"text-align: center;\"><span style=\"color: #099494;\"><strong>WHO AM I TRYING TO BE?<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #099494;\">Who am I? Who am I trying to be?<\/span><br \/>\n<span style=\"color: #099494;\">Not myself, anyone but myself.<\/span><br \/>\n<span style=\"color: #099494;\">Living in a fantasy to bury the reality,<\/span><br \/>\n<span style=\"color: #099494;\">Making myself the mystery,<\/span><br \/>\n<span style=\"color: #099494;\">A strong facade disguising the misery.<\/span><br \/>\n<span style=\"color: #099494;\">Empty, but beyond the point of emptiness,<\/span><br \/>\n<span style=\"color: #099494;\">Full to brim with fake confidence,<\/span><br \/>\n<span style=\"color: #099494;\">A guard that will never be broken,<\/span><br \/>\n<span style=\"color: #099494;\">Because I broke a long time ago.<\/span><br \/>\n<span style=\"color: #099494;\">I\u2019m hurting but don\u2019t tell anyone.<\/span><br \/>\n<span style=\"color: #099494;\">No one needs to know.<\/span><br \/>\n<span style=\"color: #099494;\">Don\u2019t show or you\u2019ve failed.<\/span><br \/>\n<span style=\"color: #099494;\">Always okay, always fine, always on show.<\/span><br \/>\n<span style=\"color: #099494;\">The show must go on.<\/span><br \/>\n<span style=\"color: #099494;\">It will never stop.<\/span><br \/>\n<span style=\"color: #099494;\">The show must not go on,<\/span><br \/>\n<span style=\"color: #099494;\">But I know it will.<\/span><br \/>\n<span style=\"color: #099494;\">I give up. I give up giving up.<\/span><br \/>\n<span style=\"color: #099494;\">I am lost.<\/span><br \/>\n<span style=\"color: #099494;\">I don\u2019t need to be saved,<\/span><br \/>\n<span style=\"color: #099494;\">I need to be found.<\/span><\/p>\n<p><span style=\"font-family: 'comic sans ms', sans-serif;\"><strong>POEM TITLE: <\/strong>WHO AM I TRYING TO BE?<\/span><\/p>\n<p class=\"xmsonormal\"><span style=\"font-family: 'comic sans ms', sans-serif;\"><strong><span style=\"font-size: 12.0pt; color: black;\">ARTIST NAME: <\/span><\/strong><span style=\"font-size: 12.0pt; color: black;\">Cara Delevingne<\/span><\/span><\/p>\n<p class=\"xmsonormal\"><span style=\"font-family: 'comic sans ms', sans-serif;\"><strong><span style=\"font-size: 12.0pt; color: black;\">ARTIST INFO: <\/span><\/strong>Cara Delevingne, actress and model, shares her personal experiences with anxiety and depression.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_tour][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; overlay_dotted=&#8221;&#8221; css=&#8221;.vc_custom_1563987939435{background-color: #0063a7 !important;}&#8221;][vc_column][vc_wp_custommenu nav_menu=&#8221;16&#8243; el_class=&#8221;about-wpsc-menu&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; overlay_dotted=&#8221;&#8221; css=&#8221;.vc_custom_1563988438129{background-color: #91278f !important;}&#8221; overlay_color=&#8221;rgba(0,0,0,0.22)&#8221;][vc_column][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row overlay_dotted=&#8221;&#8221; css=&#8221;.vc_custom_1563988374766{margin-top: 30px !important;}&#8221;][vc_column][vc_single_image image=&#8221;10622&#8243; img_size=&#8221;large&#8221;][\/vc_column][\/vc_row][vc_row overlay_dotted=&#8221;&#8221; css=&#8221;.vc_custom_1563988217893{margin-bottom: 50px !important;}&#8221;][vc_column][vc_tta_tour style=&#8221;outline&#8221; shape=&#8221;square&#8221; color=&#8221;black&#8221;&#8230;","protected":false},"author":3,"featured_media":0,"parent":6119,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-10307","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/pages\/10307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/comments?post=10307"}],"version-history":[{"count":378,"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/pages\/10307\/revisions"}],"predecessor-version":[{"id":11510,"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/pages\/10307\/revisions\/11510"}],"up":[{"embeddable":true,"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/pages\/6119"}],"wp:attachment":[{"href":"https:\/\/www.qualityhealth.org\/wpsc\/wp-json\/wp\/v2\/media?parent=10307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}