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2023 Nursing Contact Hour – Evaluation Form

2023 Nursing Contact Hour - Evaluation Form

20th Annual Northwest Patient Safety Conference - October 17-18, 2023

Organization: Davis Continuing Education

Location: Patient Safety Conference Zoom Webinar/Meeting

Please complete this conference evaluation for the presentations you attended live or watched recorded. Upon receipt we will send you the certificate with your contact hours. We will base your contact hours on the sessions you respond to on the evaluation.

''Provider approved by the California Board of Registered Nursing, Provider Number CEP 16359 for 14.8 contact hours.''




MORNING KEYNOTE 1: 8:10 - 9:00 am

1. Public Health Beyond the Pandemic – Dr. Umair Shah, Secretary of Health, WA State

1. Learning Objective(s): A) Describe key strategies the WA Department of Health deployed during the COVID pandemic to raise public awareness of preventive measures. B) Identify ways these can be applied to inform current and future public health opportunities.

1. Presentation Rating and Relevance


MORNING KEYNOTE 2: 9:10 - 10:00 am

2. Operationalizing Racial Justice and Equity in Health Care – Karthik Sivashanker, MD

2. Learning Objective(s): A) Describe a new framework for advancing racial justice and equity in the health care. B) Identify specific strategies for effectively leveraging existing quality/safety infrastructure and processes to advance equity.

2. Presentation Rating and Relevance


BREAKOUT SESSION A: 10:10-11:00 am

3. Learning from Things that Worked & Things that Didn’t - David Birnbaum, Ph.D. & Farinaz Havaei, Ph.D.

3. Learning Objective(s): A) List the factors that contribute to successful patient-care quality and safety programs’ failure to persist. B) Describe how patient-care quality and safety programs should be structured to create cultures that can survive challenges and leadership change, and ensure they continuously lead to actual improvements.

3a. David Birnbaum, Ph.D.

3b. Farinaz Havaei, Ph.D.

3. Presentation Rating and Relevance

4. New computer models reveal the drivers of nurse workload, missed care, and other quality threats in healthcare systems - Patrick Neumann, Ph.D.

4. Learning Objective(s): A) Identify how computer simulations in healthcare can be used to drive safety & quality. B) Describe the factors driving nurse workload and how simulation can reveal their level of impact on safety & quality.

4. Presentation Rating and Relevance

5. Transformative Change in British Columbia: Advancing Cultural Safety and Relationship Based Approaches to Healing - Mark Matthew & Meghann Brinoni

5. Learning Objective(s): A) Describe the need for a systems change approach to improving safety for Indigenous people in health care. B) Identify evolving approaches to how organizations can address systemic racism in their institutions. C) Describe the principles of restorative approaches and how they might be applied to complaint management and dispute resolution.

5a. Mark Matthews

5b. Meghann Brinoni

5. Presentation Rating and Relevance


6. Restorative Practices: III. Emerging from COVID: Re-Energizing our Approach to Achieving Zero Harm – Tejal Gandhi, MD

6. Learning Objective(s): A) Describe a broader definition of harm, including harm to patients and the workforce across the continuum. B) Explain the impact of covid on all types of harm and inequities causing harm. C) List strategies to advance the goal of zero harm using high reliability approaches.

6. Presentation Rating and Relevance




MORNING KEYNOTE 1: 8:10 - 9:00 am

7. Finding the Patient in Patient Safety - Saul Weingart, MD

7. Learning Objective(s): A) Describe the assumptions around the opportunities and limitations of patient and family engagement. B) Identify strategies to engage patients and families in making healthcare safer. C) Describe techniques patients’ can employ to escalate their concerns to a responsible clinician.

7. Presentation Rating and Relevance


BREAKOUT SESSION B: 9:10 - 10:00 am

8. Tuning in to prevent harm: The Art of Impeccable Listening - Sara Kim, Ph.D.

8. Learning Objective(s): A) Describe active listening and its impact on patient-provider communication & patient safety. B) Identify key barriers to active listening. C) List skills to overcome barriers.

8. Presentation Rating and Relevance

9. Artificial Intelligence: improving the patient-provider experience in healthcare - Harjinder Sandhu, Ph.D.

9. Learning Objective(s): A) Describe how specific applications of AI can support patient care and the implications of their application to outcomes. B) Identify the implications of incorporating AI as a tool for patients and providers.

9. Presentation Rating and Relevance

10. Panel discussion: I Had to Say Something: Role models for cultures of psychological safety - Julia Ganey, PharmD; Dani Morton, OB Surgical Technologist; Miranda Todd, RN

10. Learning Objective(s): A) Describe characteristics of successful cultures of psychological safety. B) Identify how psychological safety contributes to better patient outcomes, lower staff burnout, and how organizations sustain psychological safety. C) List strategies to overcome barriers to reporting adverse events and ways to increase reporting.

10a. Julia Ganey, PharmD

10b. Dani Morton, OB Surgical Technologist

10c. Miranda Todd, RN

10. Presentation Rating and Relevance


BREAKOUT SESSION C: 10:10 - 11:00 AM

11. The promotion of trauma-informed care practice in medical settings - Anna Moroz, Ph.D.

11. Learning Objectives: A) Describe the definition, ethos, and components of trauma-informed care practice to persons working in the healthcare industry and patients receiving care. B) List the benefits of trauma-informed care practice to increase patients’ feelings of safety.

11. Presentation Rating and Relevance

12. Navigating the Nexus: Examining the Interplay between Patient Safety, Quality, and Climate Change in Healthcare - Stefan Wheat, MD

12. Learning Objectives: A) Describe the impact of climate change on patient safety and quality in healthcare. B) Identify the health threats posed by climate change to the patient care experience, emphasizing the need for equitable and resilient healthcare systems.

12. Presentation Rating and Relevance

13. Panel discussion: The landmark Federal legislation that would establish a National Patient Safety Board (NPSB) - Karen Feinstein, Ph.D.; Marty Hatlie, J.D.; Lisa McGiffert; Helen Haskel, MA

13a. Karen Feinstein, Ph.D.

13b. Marty Hatlie, J.D.

13c. Lisa McGiffert

13d. Helen Kaskel, MA

13. Presentation Rating and Relevance


14. V. “Strengthening our Resilience - Implementation of Safer Together: A National Action Plan to Advance Patient Safety - Patricia McGaffigan

14. Presentation Rating and Relevance