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2025 Nursing Contact Hour – Evaluation Form

22nd Annual Northwest Patient Safety Conference - October 16-17, 2025

Organization: Davis Continuing Education

Location: Patient Safety Conference Zoom Webinar/Meeting

Please complete this conference evaluation for the presentations you attended live or watched recorded. Upon receipt we will send you the certificate with your contact hours. We will base your contact hours on the sessions you respond to on the evaluation.

Approved by the California Board of Registered Nursing, Provider Number CEP 16359 for 16.8 contact hours.

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THURSDAY, OCTOBER 16, 2025

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KEYNOTE 1: 8:00 - 9:00 am

1. Why We Still Kill Patients and What Needs to Change So We Don’t - Michael Millenson

1. Learning Objectives: a) Learn the medical literature on patient safety that predates the 1999 “To Err is Human” report b) Understand the real-life barriers that have impeded progress towards safe care c) Learn strategies for breaking through barriers in order to achieve significant progress towards the goal of zero preventable harm.

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BREAKOUT SESSION A: 9:15 - 10:15 am

2. What happens when we center ourselves not as experts, but as fellow patients, caregivers, and people first? - M.K. Haber

2. Learning Objectives: a) Identify where we are and how we got here. b) Identify some effective communication strategies. c) Understand the importance of collaborations for amplification (Every single one of us needs every single one of us.)

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BREAKOUT SESSION A: 9:15 - 10:15 am

3. Nurse Staffing: Lessons from PNW - Gloria Brigham, EdD, MN, RN, CPHRM Christy Simila, BSN, RN, CMSRN, HNB-BC HWNC-BC

3. Learning Objectives: At the conclusion of this presentation on Washington and Oregon staffing laws, the participant will be able to: a) Describe two key requirements of the staffing laws in each state. b) Identify two strengths and two challenges in implementing these laws. c) Summarize key findings from recent research on patient and workforce outcomes.

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BREAKOUT SESSION A: 9:15 - 10:15 am

4. Embedding Patient and Family Partner Perspectives within Quality & Safety Initiatives - Shaila Jiwa, Anna Ryan

4. Learning Objectives: a) Describe the components of the PHSA’s Patient Engagement Framework. b) Explain how the approaches and best practices of the Speak Up for Patient Safety Procedure contribute to improved patient safety and quality. c) Explain how the new Integrated Quality & Safety Steering Committee has improved patient and family partner inclusion and led to improved safety and quality.

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KEYNOTE 2: 10:30 -11:30 am

5. Partnering with Patients and Families to Enhance Safety - Beverley H. Johnson, Peter Tarsa

5. Learning Objectives: a) Describe the evolution of patient and family partnerships in quality improvement and safety through a succinct history of patient safety. b) Discuss specific ways to partner with patient and family advisors to enhance safety and reduce harm. c) Model partnership with a patient/family leader and describe strategies to support successful participation.

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KEYNOTE 3: 11:45 am -12:45 pm

6. Humility and Identity as Pathways to Trust (and Truth) - Dannagal Young

6. Learning Objectives: a) Understand the concept of intellectual humility, what it is and what it looks like. b) Understand the link between social and political identity and misperceptions in the realms of science and medicine. c) Acquire specific methods and techniques to integrate intellectual humility and a shared political identity into patient care.

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FRIDAY, OCTOBER 17, 2025

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KEYNOTE 4: 8:00 - 9:00 am

7. Side Effects May Include: Awe, rage, and strategic clarity - Jessica Halem

7. Learning Objectives: a) Appreciate the history of medical injustice towards LGBTQ patients. b) Understand the great changes healthcare systems have made to address LGBTQ patient’s unique needs. c) Reflect on ways we can continue to move forward with better care for everyone

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BREAKOUT SESSION B: 9:15 - 10:15 am

8. Cultural Safety Is Patient Safety: Reporting and responding to indigenous-specific racism and discrimination in healthcare - Andrea Walker, Heather Hastings, Norna Waters

8. Learning Objectives: a) Describe the historical and ongoing impacts settler colonialization has on Indigenous-specific racism and discrimination in healthcare, and explain why addressing these harms is essential to ensuring culturally safe, equitable, and high-quality care. b) Identify the key enablers of the culture change required to address Indigenous racism and embed cultural safety as a core component of patient safety. c) Gain practical skills in how to report and review incidents of patient harm resulting from Indigenous-specific racism and discrimination and explain how a structured reporting and review process enables follow-through on recommendations, fosters accountability at individual and system levels, and supports achieving resolution to restore trust with Indigenous patients and families.

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BREAKOUT SESSION B: 9:15 - 10:15 am

9. Building the Table Together: Lessons on authentic community engagement from INSPIRE - Siena Ruggeri

9. Learning Objectives: a) Understand major finding from INSPIRE’s research efforts engaging over 300 healthcare stakeholders and community members from across the country. b) Learn practical strategies to more meaningfully engage the patient community. c) Strengthen their ability to make the “business case” for sustained investment in community engagement.

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BREAKOUT SESSION B: 9:15 - 10:15 am

10. Implementing Diagnostic Excellence Across Systems: An opportunity to improve care - Sangeeta Ahluwalia

10. Clinical Decision Making: The key activity in clinical medicine - Pat Croskerry

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BREAKOUT SESSION C: 10:30 - 11:30 am

11. Clinical Decision Making: The key activity in clinical medicine - Pat Croskerry

11. Learning Objectives: a) To emphasize that along with the acquisition of medical knowledge, it is especially important to consider how we think about that knowledge. b) To emphasize that the complexity of the diagnostic process requires changes in the way that clinicians think and make decisions. c) To reinforce that the development of well-calibrated rationality in clinical reasoning and decision making is the most important of a clinician’s skills.

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BREAKOUT SESSION C: 10:30 - 11:30 am

12. Best Practice Leaders: Leveraging health equity to reduce disparities and improve patient safety and outcomes - VMFH St. Francis Hospital, Kaiser Permanente, WA, Community Health Plan of WA

12. Learning Objectives: a) Learn innovative practices that address healthcare inequities leading to improved patient safety and outcomes. b) Understand how different healthcare organizations embed equity principles into best practices. c) Learn how specific quality improvement activities, that are focused on equity, are implemented in different healthcare environments.

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BREAKOUT SESSION C: 10:30 - 11:30 am

13. A Framework for Involving Patient and Family Partners in Patient Safety Event Reviews - Kathryn Proudfoot, Mary MacKillop, Felicia Laing

13. Learning Objectives: 1) Explore how meaningful patient and family partner (PFP) involvement in patient safety event reviews can transform learning, uncover root causes, and drive system-wide safety improvements. 2) Learn how PHSA’s new framework and phased implementation approach support safe, effective, and context-sensitive inclusion of PFPs across programs—regardless of current organizational readiness. 3) Understand how involving PFPs in Section 51*-protected reviews strengthens person-centred partnerships, supports accreditation readiness, and reflects diverse perspectives in safety culture.

* BC’s quality assurance legislation falls under the Ministry of Attorney General’s Evidence Act [RSBC1996]. Section 51 of the Evidence Act (Section 51); was developed to promote quality assurance or quality improvement by supporting an environment where health care providers could speak truthfully about the care they or others provided, without fear that the information produced during a review could be used as evidence in a legal proceeding. The legislation articulates a qualifying committee structure and sets out that information provided to and produced by a qualifying committee is prohibited from being used in legal proceedings. The intent is to provide a safe space for frank and open discussion amongst health care professionals.

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KEYNOTE 5: 11:45 am - 12:45 pm

14. How Patient Care Suffers When Money Comes First - Tara Bannow

Learning Objectives: a) Describe the different types of health care services operators and how their priorities differ. b) Explain the ways patient care can change after profit-driven operators take over and how it happens. c) Describe Medicare’s financial penalties for reporting healthcare-acquired infections and how these influence hospitals’ policies with respect to testing for infections.

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