AHRQ is offering TeamSTEPPS Master Training online as an accredited course for health care professionals interested in improving patient safety and health care quality. TeamSTEPPS is an evidence-based teamwork approach to improve communication and teamwork skills among health care professionals. … Read More.
by Cathie Furman, RN Senior Vice President, Quality and Compliance, Virginia Mason Medical Center, Seattle As lead executive of Quality and Compliance for an organization that was named a Top Hospital of the Decade by The Leapfrog Group, I am often asked to share the Virginia Mason story. I usually tell people who are truly…
Health literacy is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. Only 12% of adults in the US have proficient health literacy. Over a third of US adults have difficulty with … Read More.
The sections for Patients and Families and the News and Events will remain available to all. The Resource Library and the section for Providers and Others will be restricted. Resources from past events such as webinars and conferences will be available to members only … Read More.
The Medication Reconciliation and Second Victim workgroups welcome your participation. If you’re interested and want to know more, or want to just check out one of the meetings … Read More.
Stories have the ability to cut through the clutter of everyday detail to connect what we do to our higher purpose. A patient story is a brief message about the patient experience—the safety, quality, and service of the care we provide. Patient stories provide opportunities to learn from and … Read More.
by Miriam Marcus-Smith, RN, MHA Program Director, Washington Patient Safety Coalition Keeping a personal medicine list is an activity that combines two of the Washington Patient Safety Coalition’s priorities: engaging patients and families in their care, and improving medication-related safety. Here’s what should be on a medicine list, at a minimum: the name of the…
Information is available on the Conference web page.
Antibiotics are the only drug where use in one patient can affect the drug’s effectiveness in another. According to the Centers for Disease Control, each year in the United States at least two million people become infected with bacteria that are resistant to antibiotics … Read More.
[two_third] by Sharon I. Eloranta, MD[br] Medical Director, Quality and Safety Initiatives[br] George W. Merck/Institute for Healthcare Improvement Fellow[br] Qualis Health [br][br] These were the words of Dr. Martin Luther King, Jr., in a speech to the Medical Committee for Human Rights, 1966. Many of today’s health care providers were not even born then –…